Job Description:
***Crop to Crop resumes are accepted
Location Requirement: Remote or onsite? Candidates must be CURRENT WI residents. No relocation allowed. If the selected hire is local to Madison, they will be expected onsite as needs require (up to a few days a week). If they are not local to Madison, they can work 100% remote from within the state of WI.
Under general supervision from the DOT BITS DTIM Supervisor, on bureau projects, initiatives, and
processes, this advanced level position works as a liaison amongst technical and bureau/business
stakeholders to facilitate the development of business requirements, lead business process redefinition
studies and analyze the use of new technology for new or enhanced systems services. This position is
responsible for working with business leads and subject matter experts (SMEs) from various program
areas to understand business structure and, policies, and operations in order to develop solutions for
business unit strategic goals and initiatives. Including, but not limited to, defining/refining standard
operating procedures for projects, business and technical requirements, user stories, leading solution
delivery including quality assurance. Responsible for understanding current and future processes,
delivering incremental solutions.
This position, along with business leads and SMEs, will analyze current business processes and
identify changes in business processes and/or IT systems that will improve the bureau partner s ability
to meet customer needs and/or improve operating efficiency. This may include developing use cases
and/or test plans to illustrate current state to future state definition and developing and validating
detailed system requirements and design specifications. This position interacts with business users to
assure a mutual understanding and agreement on requirements and specifications and, at an expert
level, provides consultation, direction, and guidance to business managers.
This is a senior-level position performing difficult and complex work reviewing policies, priorities,
recommendations, and/or solutions to IT and business-related issues. This person will serve as the
principal authority in the analysis of business process definition/redefinition, with little supervision, and
providing expertise in multiple projects of moderate to difficult scope and complexity. This position
requires knowledge of project management principles, methods and practices along with technical skills
to work with complex data and find meaningful insights from it.
Ensuring effective and efficient interactions with staff and management at all organizational levels is an
essential part of this position.
Knowledge, Skills, and Abilities
- Expert ability to analyze enterprise-wide business and technology issues in a large or complex organization and be able to document and communicate business knowledge.
- Demonstrated ability to identify appropriate members and develop effective teams with specific knowledge and skills needed to develop solutions and make recommendations.
- Ability to independently identify and obtain information sources needed to perform responsibilities effectively and efficiently.
- Advanced ability to recognize how and when to improve a process and to recommend, negotiate, and implement change.
- Comprehensive experience in business process analysis, new business process design, quality/process improvement, and change management.
- Advanced experience and ability at identifying key points and communicating results accurately and effectively to a broad audience.
- Thorough knowledge and understanding of the software development lifecycle including requirements analysis, design, quality assurance, and deployment.
- Develop Quality Assurance Plan and execute Quality Assurance from beginning to end.
- Advanced skills with Microsoft Office (i.e. Excel, Word, Access, etc.), Visio, Teams, and Productivity Tools.
- Working knowledge of project management methods, tools, and techniques; experience working
with project management software (JIRA) - Broad experience and ability in influencing others and encouraging creative thinking to identify solutions.
- Expert ability obtaining information and insight even when others are reluctant to share.
- Highly developed communication, interpersonal, and team building skills to develop and sustain effective working relationships, including facilitation and leadership skills.
- Skill in establishing and maintaining effective contact and communication with staff and management at all levels of the organization and with external groups/individuals.
- Expert ability to communicate business and technical concepts and information effectively to a wide range of audiences.
- Considerable ability to work as an effective member in a team environment and to mentor.
- Ability to work independently and exercise appropriate judgment with a minimum of supervision and produce effective, acceptable results within defined time frames.
- Ability to take the initiative to assertively represent business needs, to stand firm when necessary and to compromise, when possible, to diplomatically challenge assumptions, and to make recommendations to business and technical staff at all levels of responsibility and authority throughout the organization.
- Highly skilled in effective time management and priority-setting.
- Demonstrated ability to analyze facts and apply sound judgment in decision making.
- Ability to understand and comply with all security standards, policies, processes, and procedures.
- Certification of Competency in Business AnalysisTM (CCBATM) Designation, Certified Business Analysis ProfessionalTM (CBAP ) Designation, or equivalent preferred.
Required Skills:5+ years' experience in the following:
- Business analysis experience creating use cases, user stories and defining requirements and operational process. Experience performing data analysis against oracle databases, SQL and/or query tool experienced.
- Technical analysis experience analyzing and documenting solution components and functions.
- Requirements experience creating requirement documents including functional and nonfunctional requirements.
- Quality assurance end to end Quality Assurance, from QA Planning to execution and bug resolution for each development phase.
Desired Skills:
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