Senior Sales Director

About ITC Infotech:

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Retail, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of 
traditional and newer business models, as a long-term sustainable partner.

Position Details:
This pivotal role within our sales organization focuses on expanding ITC Infotech’s footprint in the Retail industry in US. The successful candidate will be responsible to own account-level revenue growth, client satisfaction, and commercial governance by applying industry context to client-specific execution. The individual will be responsible for driving profitable growth by identifying and securing new business opportunities within new and existing clients, and increasing revenue through strategic client partnerships. The ideal candidate will possess deep industry knowledge, will have a background in solution-based selling and a consultative approach to client engagement. 
Areas of Responsibilities: 
• As a senior member within the Business Development team, you will spearhead strategic growth by forging and sustaining high-impact client relationships, strengthening engagement across existing accounts, securing new logos, and expanding portfolios across diverse business groups. 
• High focus on customer mapping, business value articulation, and deal support. Foster a culture of excellence, collaboration, and continuous learning to achieve team goals. 
• Active involvement in proposal and SoW creation, ensuring collaboration across pre-sales, SMEs, delivery, service lines, procurement, and legal. Ensure teams conduct quantitative analysis to recommend win-pricing, including service line splits and competitive benchmarking, market analysis to identify trends, opportunities, and maintain a robust pipeline of strategic opportunities. 
• Analyze client goals, pain points, and transformation agendas to create tailored customer maps. 
Identify opportunities for differentiated value delivery and influence client decision-making. 
• Serve as the primary point of contact for client escalations and strategic discussions. 
What You Will Do
1. Account Revenue Ownership
Deliver revenue and margin targets
Drive cross-sell and renewals
Maintain forecast discipline
2. Account Planning & Pipeline
Develop annual account plans
Identify incremental growth opportunities
Maintain CRM accuracy
3. Client Relationship Managemen
Maintain strong working relationships
Monitor satisfaction signals
Escalate risks appropriately
4. Operational & Commercial Discipline
Ensure billing realization
Protect pricing integrity
Maintain contract hygiene
5. Applied Industry Fluency (Explicit Requirement)
Must demonstrate:
Understanding of client’s business model
Awareness of industry-specific KPIs relevant to account
Ability to identify industry-aligned whitespace
Fluency in industry terminology
Required Qualifications & Experience: 
15+ years of progressive experience in IT professional services sales, demonstrating consistent growth and achievement.
5+ years of recent experience selling Digital Solutions, Cloud offerings, GenAI solutions, and large-scale transformation projects and services to prospective clients.
Domain expertise in the Retail industry, with an understanding of industry trends, challenges, and buying behaviours.
Strong internal stakeholder management skills, including experience operating in a global onsite–offshore delivery model.
Willingness to travel as needed to support client opportunities, relationship development, and business expansion.
Experience supporting deal structuring and pricing, including performing business value analysis and negotiating pricing for proactive bids and proposals.
Who You Are:
Working-to-strong understanding of industry operations
Awareness of relevant platforms and transformation themes
Ability to map services to business outcomes

Education Qualification: 
Bachelor’s or Master’s degree in Engineering, Business Administration, Sales Management, or an equivalent combination of education and experience.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as 
age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without 
regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or 
expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is 
committed to providing veteran employment opportunities to our service men and women