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Workplace Solutions Manager III

Lexington, MA, US • Posted 1 day ago • Updated 1 day ago

Contract Corp To Corp

Contract W2

4 Months

On-site

Depends on Experience

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Workplace Solutions Manager

Summary

We are looking for a Workplace Solutions Manager III for our client in Lexington, MA

Job Title: Workplace Solutions Manager III

Job Location: Lexington, MA

Job Type: Contract

Job Overview:

Pay Range: $40.90hr - $45.90hr

Responsibilities:

Manage day-to-day soft services operations across multiple mixed lab/office sites, ensuring consistent service levels and compliance with company standards.
Travel regularly to assigned sites to perform spot inspections, conduct walkthroughs, and verify janitorial and facility upkeep
Document findings and follow up until resolution.
Oversee contracted vendors for janitorial, waste management, recycling, security, and other soft services
Coordinate contracts, SOWs, scheduling, and service-level agreements.
Lead and coordinate special cleaning projects (e.g., deep cleans, renovation clean-ups, bio-cleaning coordination) in collaboration with the Soft Services Lead and site stakeholders to minimize operational disruption.
Manage relationships with security vendors and support security-related projects (access control, screening processes, and emergency response coordination) alongside the Soft Services Lead.
Supervise, coach, and develop site coordinators set goals, conduct regular 1:1s, manage performance, and support training for site-level soft services tasks.
Create and maintain inspection checklists, compliance documentation, and corrective action plans;
Drive timely remediation of deficiencies.
Monitor vendor invoices and KPIs, review performance metrics, and work with procurement/finance to ensure accurate billing and contract compliance.
Support incident response and post-incident recovery as it pertains to soft services (e.g., water leak remediation, sanitation events, security incidents).
Implement continuous improvement initiatives that enhance the cleanliness, safety, and appearance of facilities while optimizing cost and service quality.
Ensure all activities align with applicable health, safety, environmental, and regulatory requirements relevant to pharmaceutical labs and office environments.

Travel Expectations:

Frequent regional travel between Massachusetts sites; typical travel frequency expected to be X Y days per week/month (adjust based on your preference).
May include occasional after-hours or weekend support for projects or incidents.

Required Qualifications:

Bachelor s degree in Facilities Management, Business Administration, Environmental Health & Safety, or related field or equivalent experience.
5+ years of facilities, workplace, or vendor management experience in a multi-site environment
Experience in life sciences, pharmaceutical, or laboratory settings is highly preferred.
Demonstrated experience managing janitorial vendors, security contracts, and special cleaning projects.
Proven supervisory experience with direct reports; ability to coach and develop site-level staff.
Strong knowledge of compliance, EHS considerations, and site access/security practices relevant to lab environments.
Excellent communication, stakeholder management, and organizational skills.
Valid driver s license and ability to travel frequently between sites.

Preferred Qualifications:

Certifications such as IFMA s FMP/CEFM, BICSc, or other facilities/cleaning management credentials.
Experience with contractor management systems, quality inspections, and KPI-driven vendor oversight.
Familiarity with controlled lab environments, biosafety protocols, and specialized cleaning/contamination control practices.
Experience with budget monitoring and vendor invoicing processes.
Core Competencies
Operational Excellence: Detail-oriented approach to inspections, issue resolution, and process improvement.
Leadership: Ability to lead small teams, mentor staff, and drive accountability.
Collaboration: Strong stakeholder engagement skills; able to partner with site leadership, EHS, procurement, and security.
Problem Solving: Proactive and resourceful in addressing service gaps and emergencies.
Customer Focus: Commitment to delivering consistent, high-quality workplace experiences.

Physical Requirements(Due to the nature of the job):

Ability to perform site walkthroughs and inspections, often requiring walking and climbing stairs, the candidate should be able to lift 50 pounds with assistance.
Comfortable entering lab and facility areas following PPE and safety protocols.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: MA_WSMG_0528
Posted 1 day ago

Contact the job poster

Vishal Admin

Recruiter @ Cynet Systems

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