We are looking for Hospitality Ambassador for our client in South San Francisco, CA
Job Title: Hospitality Ambassador
Job Location: South San Francisco, CA
Job Type: Contract
Job Overview:
Pay Range: $28.00hr - $33.00hr
Requirement/Must Have:
- 3 4+ years experience in corporate hospitality or high-end service (luxury hotel, retail, concierge, etc.).
- Strong proficiency in MS Office and Google Suite.
- Ability to learn new systems including visitor management and call center tools.
- Valid CA driver s license.
Responsibilities:
- Serve as the main point of contact for employees and visitors in a customer-facing, onsite role.
- Deliver a high-touch, white-glove hospitality experience while ensuring secure campus access in partnership with Security.
- Handle inquiries, requests, and issues promptly and gracefully with a professional service mindset.
- Manage visitor check-in, badge assignment, and host notifications.
- Ensure strict adherence to access protocols and confidentiality.
- Support vendor deliveries including packages, catering, and personal items.
- Coordinate special requests, VIP interactions, and provide call center support for phone inquiries.
- Manage programs such as parking placards, transportation cards, and lobby amenities.
- Support multiple lobbies providing flex or rover coverage as needed.
- Support delivery services including document handling and distribution.
- Maintain lobby supplies and assist with projects and process improvements.
- Collaborate with cross-functional teams including Security, Legal, and Event staff.
Skills:
- MS Office.
- Google Suite.
- Exceptional customer service.
- Hospitality mindset.
- Strong verbal and written communication skills.
- Interpersonal skills.
- Adaptability.
- Multitasking.
- Problem-solving.
- Solution-oriented thinking.
- Continuous improvement mindset.
Qualification And Education:
- Bachelor s degree in any field.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
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