Service Technician – Automotive Lifting Equipment

Position Summary

We are seeking a reliable and mechanically inclined Service Technician to perform inspections, maintenance, troubleshooting, repairs, and installations of automotive lifting equipment at customer locations. This is a field-based role requiring strong technical skills, excellent customer service, and the ability to work independently while representing the company professionally.

Key Responsibilities

• Perform preventative maintenance, annual inspections, repairs, and installations of automotive lifting equipment.

• Diagnose mechanical, electrical, and operational issues and complete repairs efficiently.

• Update service records, repair notes, parts requirements, and follow-up actions using a digital service management system.

• Train customers on the safe and proper operation of equipment.

• Identify required replacement parts using technical manuals and documentation.

• Communicate customer feedback, service opportunities, and equipment concerns to management.

• Provide exceptional customer service by resolving issues professionally and efficiently.

• Follow all company safety policies and procedures.

• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.

• Previous experience in automotive equipment service, automotive repair, industrial maintenance, or a related mechanical field is preferred.

• Experience troubleshooting electrical and mechanical equipment.

• Comfortable using a multimeter (training available if required).

• Proficient with computers, tablets, Microsoft Office 365, email, Microsoft Teams, and PDF documents.

• Ability to read technical manuals and accurately identify replacement parts.

• Strong mechanical aptitude with excellent troubleshooting and problem-solving skills.

• Professional communication and customer service skills.

• Self-motivated, organized, and able to work independently with minimal supervision.

• Valid Ontario Class G Driver''s Licence with a clean driving record.

• Willingness to travel locally on a daily basis, with occasional overnight travel as required.

• Must own or be able to obtain a standard set of hand tools, including a multimeter.

Physical Requirements

• Frequently lift and carry materials weighing up to 50 lbs.

• Ability to stand, walk, bend, kneel, climb ladders, and work at heights throughout the day.

• Comfortable working in industrial and automotive shop environments.

• Must wear required personal protective equipment (PPE), including safety glasses, hearing protection, hard hat, and steel-toe safety boots.

• Ability to complete safety training, including Working at Heights and WHMIS.

What We Offer

• Full-time, stable employment.

• Company service vehicle provided for work-related travel.

• Comprehensive training and ongoing technical support.

• Opportunity to develop technical skills in a specialized field.

• Supportive team environment with opportunities for career growth.