Director of Network Operations

Monroe, LA, US • Posted 1 day ago • Updated 8 hours ago
Full Time
On-site
$140-155K
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • Network Operations
  • Roadmaps
  • Reporting
  • Profit And Loss
  • Negotiations
  • Sales Engineering
  • Customer Relationship Management (CRM)
  • Software Design
  • Capital Budgeting
  • Incident Management
  • Change Management
  • Disaster Recovery
  • Network
  • Broadband
  • FTTX
  • Capacity Management
  • Backbone.js
  • Cisco
  • Routing
  • Switches
  • VoIP
  • MetaSwitch
  • TDM
  • SS7
  • PBX
  • IT Infrastructure
  • Virtualization
  • Microsoft Windows Server
  • Microsoft Operating Systems
  • Linux
  • Open Source
  • BIND
  • DHCP
  • Apache HTTP Server
  • Asterisk
  • Network Security
  • SIEM
  • IDS
  • IPS
  • Firewall Administration
  • Endpoint Protection
  • Database Administration
  • Backup
  • Recovery
  • Leadership
  • Business Acumen
  • Management
  • Telecommunications
  • ISP
  • Finance
  • Access Control
  • Managed Services
  • MSP

Summary

This is a senior leadership role not a hands-on-keyboard network engineer position. You will own the technology roadmap, lead the IT organization, and serve as a key voice in shaping where this company goes next. You'll report directly to executive leadership and have meaningful P&L exposure.

Lead, hire, and develop the IT team supporting broadband, voice, managed IT, and OSP operations
Drive long-range technology planning: platform modernization, capacity, redundancy, and security posture
Own vendor strategy and contract negotiations across network, telecom, and managed services platforms
Serve as internal and external technical authority pre-sales engineering, enterprise customer relationships, and solution design
Partner with operations and finance to align capital planning with network growth and service commitments
Ensure operational resilience: monitoring, incident management, change management, and disaster recovery

What You Bring
We're looking for a well-rounded operator with deep ISP/telecom roots and the leadership credibility to grow a team and influence strategy. Specifics matter less than having seen these environments from the inside.

Network & Broadband Operations
FTTH/FTTX architecture and operations Calix E7 platform experience is a strong plus
ISP capacity planning: backbone circuits, redundancy, peering, and last-mile scaling
Cisco routing and switching at a production ISP scale

Telecom & Voice
VoIP operations and architecture Metaswitch experience highly desired
TDM/SS7 working knowledge; Hosted PBX exposure helpful

IT Infrastructure & Security
Virtualization, Windows Server, Linux, and open-source stack (BIND, DHCP, Apache, Asterisk)
Network security fundamentals: SIEM, IDS/IPS, firewall management, endpoint protection
Database administration, backup/restore, and DR planning

Leadership & Business Acumen
Proven track record managing technical teams in a telecom or ISP environment
Ability to translate technology decisions into financial and operational context for executive audiences
Outside plant familiarity and basic AC/DC power knowledge are beneficial
Managed services (MSP) experience designing and delivering solutions for enterprise customers
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxbcsi
  • Position Id: Job44563
  • Posted 1 day ago
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