IT Service Delivery Manager


Source Code Technologies LLC
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Job Details
Skills
- Mandatory; PMP
- PRINCE2
- Six Sigma
- ITSM
- Servicnow
Summary
Job Location Address : Los Angeles, California, United States
Job Duration : 3-6 Months
Job Description :
10 years of IT experience in service delivery and operations.ITIL v4 Certified Mandatory; PMP / PRINCE2 / Six Sigma advantageous Very strong in ITSM process knowledge and SLA expectations Strong service and project management background & knowledge about processes in Managed Services model Experience working in Sony global teams and Media and Entertainment industry is essential Very good understanding of operations involved in Infrastructure areas such as AD, Oktaand application development and maintenance in the cloud.Strong working experience with tools such as ServiceNow & Jira which are heavily used across SonyHands-on with Reporting/Analytics using Advanced ExcelAbility to work on initiatives and manage cross-functional collaboration.Excellent analytical and problem-solving skillsExcellent communication and stakeholder engagement skills able to represent globalteams with confidence.Experience working in offshore/onshore model, ideally with India-based teams.A mindset focused on continuous improvement, accountability, and partnership.
- Dice Id: 91139032
- Position Id: 8918574
- Posted 1 hour ago
Company Info
As your business grows, evolves, and improves every day, an intentional and well-executed IT strategy is an essential component in maintaining a sustained competitive advantage. It’s difficult to keep up with the latest technology trends, but with insightful advice and focused professional guidance from Source Code Technologies LLC, you can seamlessly navigate every stage of growth, from start-up to IPO. Get in touch with us today to learn more about how we can help your organization maximize your IT strategy.
Your success is our top priority, and our team works with honesty, integrity, and sincerity to ensure our solutions are a perfect match for your organizational IT needs. We’ll help you move past legacy technology that may be a barrier to productivity, replacing it with advanced solutions that are tailored to provide exactly what your organization needs to excel.
With innovative strategies that encourage rapid decision-making, teamwork, and proactive problem resolution, Source Code Technologies LLC will help position your organization to achieve greater success than you’ve ever imagined.
As a premier IT services company, we believe in maintaining a positive mindset and creating partnerships with purpose. We strive to deliver significant outcomes with measurable results that consistently drive the success and growth of our clients.


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