Why Us?
At Par Health, we believe great healthcare is built on getting the essentials right. We're looking for passionate, talented individuals who share our commitment to improving lives. With 4,000+ team members worldwide, we lead with pride and purpose-prioritizing quality and safety while fostering a culture of continuous improvement, accountability, and teamwork. Elevating the Essentials isn't just our tagline, it's the higher standard we live by every day.
Job Description Summary
The Program
Par Health offers an 11-week internship program designed to provide an immersive experience in the pharmaceutical industry. As a Par Health Intern, you'll have the chance to contribute to meaningful projects that align with your field of study. This program allows you to apply classroom knowledge in a real-world corporate setting while building valuable connections through networking opportunities across the organization.
Summary Of Position
The End User Computing Help Desk IT Intern is a technical position in the Information Technology department. This position provides first-level technical support, troubleshooting user issues with hardware, software, and networks. This position will also assist with setting up new equipment, migrating users, documenting problems and assisting other IT staff. Additional tasks will include answering tickets, installing software, resolving printer and access problems.
Job Description
ESSENTIAL FUNCTIONS
- Respond to IT requests via phone, email or in-person; trouble shoot technical issues (e.g. log in problems connectivity.
- Assist with computer setup, installation, configuration and maintenance (e.g. updates, patches)
- Document, track, and prioritize support tickets, escalating more complex issues to senior technicians.
- Help deploy new devices (laptops, mobile devices) and manage inventory
- Provide basic guidance and training to users on IT systems.
- Contribute to the knowledge base with solutions and common issues.
- Other duties as assigned by leader.
Education
MINIMUM REQUIREMENTS
Currently pursuing a Bachelors Degree in Computer Science, Information Systems, Cybersecurity, Business etc.
Skills/Competencies
- Technical Proficiency - Basic understanding of computers and mobile devices
- Analytical Abilities - Problem-solving skills including working collaboratively with others
- Customer Service-Orientation
- Communication skills - Clear verbal & written communication skills
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
EEO Statement
We comply with all applicable federal, state, and local laws prohibiting discrimination and harassment, and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetic information, or any other classification protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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