Netskope Engineer

Approx 20hrs-40hrs a week.

Our Client is seeking a highly capable Cloud Security Engineer on a contract to act as a co‑pilot for their Netskope Security Cloud implementation, working daily with the Global Security Operations team. The contractor will focus heavily on the deployment, tuning, and operationalization of Netskope Secure Web Gateway (SWG) and Zero Trust Network Access (ZTNA) modules.

This role requires deep technical expertise in cloud security, endpoint networking, and security operations workflows. The ideal candidate will actively partner with internal engineers and analysts to implement policy, troubleshoot issues, resolve user tickets, and train team members as Netskope capabilities roll out across the enterprise.

Responsibilities:

Netskope Implementation & Support

• Act as the daily co‑pilot for Netskope implementation alongside internal engineering leads.
• Deploy, configure, and tune Netskope SWG and ZTNA policies, profiles, integrations, and endpoint components.
• Support rollout activities including phased onboarding, policy testing, validation, and troubleshooting.
• Work closely with the security ops team to triage and resolve user‑reported issues related to Netskope connectivity, access, blocking, performance, and application behavior.
• Analyze logs, traffic flows, and policy impacts to support accurate and timely troubleshooting.
• Help optimize inline security controls and ensure policies align with enterprise security requirements.
• Assist with configuration of steering clients, certificates, device profiles, private access connectors, and application segmentation.

Operational Enablement & Collaboration

• Provide training, guidance, and knowledge transfer to security operations staff.
• Contribute to Netskope runbooks, troubleshooting guides, policy documentation, and change procedures.
• Participate in incident investigations where Netskope telemetry or enforcement is involved
• Maintain strong communication with project leads, vendors, support engineers, and cross‑functional teams.
• Assist in defining tuning cycles, success metrics, and post‑deployment validation steps.

General Security Support (as expertise allows)

• Assist with cloud or infrastructure security tasks tied to background (Azure, Microsoft Defender, firewalls, identity security, etc.).
• Help drive implementation of new security controls or enhancements across the enterprise.
• Document processes, provide improvement feedback, and support continuous operations maturity.

General Expectations

Maintain a regular and predictable work schedule.

• Work with a globally distributed security operations team (U.S., Brazil, Serbia)

• 7am MST start time

• Local preferred for hybrid work schedule, but remote OK

Professional & Education Qualifications

• Broad training in IT, information security, or related fields.
• 5–8+ years experience in cloud security engineering, security operations, or secure network architecture.
• Hands‑on experience with Netskope Security Cloud strongly preferred.
• Relevant certifications beneficial.

Knowledge

• Netskope SWG, ZTNA/Private Access, client steering, traffic flows, policy design
• Understanding of SASE/SSE architectures.
• Network protocols, HTTP/HTTPS, TLS inspection, endpoint networking.
• Microsoft security tooling preferred.
• Familiarity with incident response and SOC workflows.