Title: Pharmacy Technician - Onsite
Mandatory skills:
customer service,
healthcare, social services,
in-coming calls, providing professional phone assistance,
prior authorization process, transfers all clinical questions, judgment calls, documentation of inventory
Description:
Duties
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process, and transfers all clinical questions and judgment calls to the pharmacist. Maintains complete, timely and accurate documentation of inventory.
The role will mainly focus on Production, with an opportunity to learn other roles such as patient outreach, intake, shipping, or prior auth.
Required:
Experience in a customer service position with HIGH VOLUME CALL CENTER, preferably in healthcare, social services, or a similar service position.
Active WA state Pharmacy Technician License in good standing is required.
Excellent customer service skills (written and verbal) a must.
Education
Verifiable High School diploma or GED is required.
Notes:
Monday-Friday 8:30am-5pm (may vary, open hours are 8am-6pm) 40 hrs/wk. 8.5hr shift with 30min lunch
Onsite as needed
VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.
Contact Details :
Account co-ordinator: Keerthana Bathrappan, Phone No: , Email:
VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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