Senior IT Technician

Employment Type: Full-Time
Shift:
About the Company
Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) focused on Information Technology and Communications consulting, system engineering, integration, deployment and operation of state of the art command and control and information systems that deliver critical network centric solution to the warfighter. With a proven track record of technical support to our customers, we are looking for innovative industry professionals to join our team. ATG is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Vets/Disability
Job Summary
Provide IT support, troubleshooting, and system maintenance for M365 environments supporting IRS operations.
Key Responsibilities
Provide technical support for M365 systems
Troubleshoot user issues and incidents
Support system configurations and maintenance
Assist with monitoring and performance tuning
Qualifications
Required
Bachelor's degree
3+ years of experience
IT support experience

Desired
Experience with Microsoft 365 tools
Experience supporting enterprise environments
PHYSICAL AND ENVIRONMENTAL CONDITIONS:
Normal Office Environment. Requires Sitting, Standing, Near Acuity, Speaking with colleagues and customers, Listening, Sight, Use of hands/fingers.
This position description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. This and all positions are eligible for organization-wide transfer. Management reserves the right to assign or reassign duties and responsibilities at any time.

Additional Benefits
Performance Bonuses and annual salary reviews
Health, dental, and vision insurance
Short Term Disability, Long Term Disability, and Life Insurance
401(k) plan with company match
Opportunities for professional growth and development
A collaborative and inclusive work environment
EEO Statement
ATG is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.