Direct Client - EHR Organizational Change Manager - Maryland State -MDH

• Provide transitional support by focusing on change stabilization and optimizing results to ensure long-term success
• Utilize interactive dashboards and reports to visualize and trend adoption metrics
• Measure the success of change and provide lessons learned
• Identify potential personnel risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
• Understand the clients organization and change management issues, explain the factors involved, and shape organizational solutions to deliver value to the client
• Conduct organizational change readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner
• Be an active and visible coach to executive leaders who are change sponsors
• Create and manage measurement systems to track and report on the adoption, utilization, and proficiency of individual changes
• Identify resistance and performance gaps, and work to develop and implement corrective actions
• Help re-align the organization, its people, and their actions with critical businesses
• Develop surveys, newsletters, and other communication materials as needed
• Facilitate project meetings, assign and manage tasks for change activities

Education: This position requires a Bachelor s degree in Business, Communications, Organizational Development, or a related field. Candidates who possess a Certified Change Management Professional (CCMP) are desirable. Prosci or Kotter Change certification is a plus.

General Experience: The proposed candidate must have at least ten (10) years of experience in project management.

Specialized Experience: Must demonstrate at least eight (8) years of experience managing complex IT development projects comparable to those described in the Statement of Work, with preferred experience in implementing an electronic health record system. This individual must also have experience in a leadership role for at least three (3) successful projects with an organizational change management component that involve working with stakeholder groups across the organization. The candidate must possess at least five (5) years of experience using PMI's Project Management Body of Knowledge (PMBoK) methodologies and artifacts.

• Certified Change Management Professional (CCMP) are desirable.
• Prosci or Kotter Change certification is a plus.
• Previous experience with large-scale, technology-related change
• Previous experience working with Electronic Health Record implementations is desired
• Previous experience working with State Government IT development projects is a plus