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Salesforce Business Analyst - Phoenix, AZ (Hybrid) || Local to AZ - F2F

Hybrid in Phoenix, AZ, US • Posted 4 hours ago • Updated 4 hours ago

Contract Independent

Contract W2

Contract Corp To Corp

Hybrid

Depends on Experience

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Business Analyst

Summary

Job Title: Salesforce Business Analyst

Location: Phoenix, AZ (Hybrid)

Candidates must be local to AZ and available for an in-person interview

Required Skills:

Must have Salesforce experience
Must have experience with either Salesforce Sales Cloud or Service Cloud
Azure Devops or Jira Experience
Salesforce Admin certification

Preferred Skills:

Managing Large Case Management systems

Job Description:

5+ years of experience as a Business Analyst, Systems Analyst, or IT Analyst, with at least 2 years working with Salesforce.
Proven experience in gathering and documenting business and technical requirements.
Strong understanding of Salesforce Sales Cloud, Service Cloud, or other Salesforce modules.
Ability to work with cross-functional teams in a collaborative environment.
Working experience with Agile methodologies (SCRUM / SAFe) and tools like JIRA or Azure DevOps.
Excellent communication, problem-solving, and analytical skills.

Key Responsibilities:

Collaborate with business units to gather, analyze, and document business requirements related to Salesforce.
Translate business needs into functional specifications and work with developers to implement scalable solutions.
Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables.
Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities.
Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports.
Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs.
Develop and maintain detailed process flows, data maps, and documentation.
Conduct user training sessions and support change management efforts.
Maintain up--to-date knowledge of Salesforce platform capabilities and recommend best practices.

Preferred Qualifications:

Salesforce Administrator (ADM 201) or Business Analyst certification.
Experience with data migration, integration tools, or Salesforce APIs.
Knowledge of reporting and dashboard tools within Salesforce.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10202300
Position Id: 9051383
Posted 4 hours ago

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