L2 Application Support Engineer AI Platform (.NET & Azure)
Contract W2
Contract Independent
Remote
$60 - $70/hr
Zealogics
Fitment
Dice Job Match Score™
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Job Details
Skills
- .NET Core / ASP.NET
- Azure App Services / Container Apps / AKS
Summary
JD 2
L2 Application Support Engineer AI Platform (.NET & Azure)
Location: Hybrid Cochin Experience: 8+ yrs for Junior level / 12 + years for Senior level
Employment Type: Full-Time
Role Overview
We are hiring an experienced L2 Application Support Engineer to support a cloud-based Enterprise AI/GenAI platform built on .NET Core and Microsoft Azure. The role involves production support, troubleshooting API & authentication issues, and ensuring platform stability across environments.
Key Responsibilities
- Handle L2 production incidents and service requests
- Troubleshoot .NET Core / REST API-based applications
- Support AI/LLM integrations and model endpoint connectivity
- Diagnose API failures, 403/authentication issues, and timeout/latency problems
- Manage API keys, IP listing, and access provisioning
- Monitor applications using Azure Application Insights / Log Analytics
- Support Dev/QA/Prod environments and release validation
- Coordinate with L3, AI, and DevOps teams for escalations
Required Skills
- Strong experience in .NET Core / ASP.NET Core application support
- Experience supporting REST APIs and microservices
- Azure App Services / Container Apps / AKS (basic exposure)
- Azure AD / SSO troubleshooting
- Log analysis & production incident handling
- SQL for troubleshooting
Preferred
- Exposure to AI/LLM-based platforms
- Understanding of token-based API usage models
- Azure certification (AZ-900 / AZ-104)
- ITIL knowledge
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 90824428
- Position Id: 8894012
- Posted 9 days ago
Company Info
About Zealogics
Welcome to Zealogics
Zealogics LLC provides a broad range of IT consulting, systems implementation and application outsourcing services through an optimized global delivery model. Zealogics also built deep knowledge of traditional product engineering across mechanical, electronics and software platforms, to enable clients to navigate their digital transformation.
Zealogics value engineering techniques, automation frameworks, and reference models are refined through engagements with Fortune 500 enterprises and OEMs. We combine customer-centric product strategies with a collaborative approach to execution. It helps harmonize processes, identify bottlenecks, and eliminate non-value adding tasks to deliver world-class products.
We also focus on connecting the right people with the right positions whether for a full-time career opportunity or a temporary assignment. Our long-term relationships with employees and clients have been built in an environment of integrity and commitment, with a shared goal of mutual success. We hire talented people to solve a wide array of IT and Engineering challenges that our clients face day to day. Here at Zealogics we provide the best services for the best price in town. That s our guarantee.
Careers
Website
Zealogics LLC provides a broad range of IT consulting, systems implementation and application outsourcing services through an optimized global delivery model. Zealogics also built deep knowledge of traditional product engineering across mechanical, electronics and software platforms, to enable clients to navigate their digital transformation.
Zealogics value engineering techniques, automation frameworks, and reference models are refined through engagements with Fortune 500 enterprises and OEMs. We combine customer-centric product strategies with a collaborative approach to execution. It helps harmonize processes, identify bottlenecks, and eliminate non-value adding tasks to deliver world-class products.
We also focus on connecting the right people with the right positions whether for a full-time career opportunity or a temporary assignment. Our long-term relationships with employees and clients have been built in an environment of integrity and commitment, with a shared goal of mutual success. We hire talented people to solve a wide array of IT and Engineering challenges that our clients face day to day. Here at Zealogics we provide the best services for the best price in town. That s our guarantee.
Careers
Website
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