Senior Software Engineer, Contract Lifecycle Management (CLM)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Team
Digital Enterprise Technology (DET) at Salesforce connects people and technology to shape the future of work. As Customer Zero, we lead by example - using Salesforce technology to transform how our company operates at scale. Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we build the digital enterprise of the future.

The DET Revenue Nextgen CLM Engineering team sits at the intersection of platform engineering and business transformation. We're a team where self-directed engineers thrive and where your technical vision for driving business impact can be fully realized.

What You'll Do
Technical Design & Development

• Architect and implement sophisticated Salesforce solutions across Sales Cloud, Service Cloud, and custom application frameworks to meet complex business needs
• Lead development of intelligent automation using Agentforce, Agent Builder, and AI-driven Salesforce capabilities
• Build and maintain advanced automation with Flow Builder - including complex orchestration, interactive screen flows, and high-performance auto-launched flows
• Write clean, efficient, well-documented Apex code that adheres to platform best practices, design patterns, and algorithmic standards
• Design and manage robust integration solutions using REST/SOAP APIs, Platform Events, Change Data Capture (CDC), and infrastructure discovery tooling to connect Salesforce with third-party systems
• Collaborate with cross-functional teams in product and feature design sessions, contributing to code reviews and ensuring quality across the delivery lifecycle

Platform Innovation & Optimization

• Proactively analyze Salesforce seasonal releases to identify and recommend high-value features that drive business growth and platform efficiency
• Resolve complex platform issues by leveraging deep expertise in Salesforce architecture, order of execution, and governor limits
• Incorporate AI-assisted development tools - including Cursor, GitHub Copilot, and Agentforce - to accelerate delivery and improve code quality
• Utilize developer tooling such as Apex Log Analyzer, Query Plan Tool, and Event Monitoring to optimize system performance and security
• Contribute to the continuous improvement of automation frameworks, utilities, and internal developer tooling to streamline the software development lifecycle
• Participate in the Hybrid Engineer model by performing QA on features developed by partner teams, ensuring thorough test plan execution and automation of acceptance criteria

Required Qualifications

• 5+ years of software development experience
• 3+ years of API and web services development experience
• Strong experience designing and implementing enterprise integrations using RESTful APIs and standard data formats (JSON, XML, SOAP)
• Proven experience with MuleSoft ESB, Anypoint Studio, API Manager, Flow Designer, and DataWeave - including ETL processes, error handling, and API lifecycle management
• Ability to assess integration requirements and optimize resource utilization by estimating vCore capacity and SLA targets based on QPS, data volume, and solution design
• Familiarity with CI/CD technologies such as Maven, Jenkins, and Git
• Strong understanding of data structures and data management practices (maps, caches, ETL), with practical experience writing SQL and other database query languages
• Salesforce Platform Developer I and Advanced Developer certifications
• Working knowledge of public cloud platforms such as AWS or Heroku
• A related technical degree required

Preferred Qualifications

• Experience with Apex, Lightning Web Components (LWC), MuleSoft, and Salesforce APIs
• Experience with Force.com development and Salesforce Flows
• Proficiency with AI developer productivity tools such as Cursor, GitHub Copilot, or CodeWhisperer
• Experience with web application development including HTML, CSS, and JavaScript
• Experience working in Agile/Scrum delivery environments

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: