Job Title: Application Infrastructure Patch Management Analyst
Job Location: Cary, NC / Jacksonville, FL
Job Type: Full Time / Perm / Direct Hire
Job Overview:
Requirement/Must Have:
- Basic knowledge of application server platforms: Apache Tomcat, JBoss/WildFly, IIS.
- Familiarity with Linux/Windows OS commands for service management (systemctl, net start/stop).
- Understanding of log files and how to identify errors in application/server logs.
- Basic knowledge of Java runtime environments and version management.
- Awareness of database platforms (Oracle, MS SQL, MySQL) read-only access to check patch status.
- Familiarity with ITSM tools: ServiceNow, Remedy, or similar.
- Basic understanding of backup and snapshot procedures before patching.
- Detail-oriented follows multi-step patching checklists without errors.
- Good co-ordination skills to liaise with application and database teams.
- Ability to work in shifts or on-call for maintenance windows.
- Clear escalation discipline knows when to engage L2.
Responsibilities:
- Execute patching activities for middleware and application platforms (Apache Tomcat, JBoss/WildFly, WebLogic, IIS, WebSphere) as per approved change records.
- Perform pre-patch checks: service health, backup verification, log baseline, and dependency mapping.
- Apply patches/updates following vendor-provided runbooks and team SOPs; capture execution logs.
- Validate application functionality post-patching through smoke tests and log review.
- Co-ordinate with application owners to schedule patching within agreed maintenance windows.
- Track patch status and update ITSM tickets accurately; maintain patch records in CMDB.
- Monitor vendor security bulletins and flag relevant advisories to L2.
- Escalate application failures, patch compatibility issues, or service degradation to L2.
- Assist in generating application patch compliance reports.
Nice to Have:
- Oracle Certified Associate (OCA) Java SE or Database.
- CompTIA Server+.
- ITIL 4 Foundation.
Skills:
- Tomcat.
- JBoss.
- ITSM.
- CMDB.
- Apache Tomcat.
- WildFly.
- WebLogic.
- IIS.
- WebSphere.
- Linux.
- Windows OS.
- Java.
- Oracle.
- MS SQL.
- MySQL.
- ServiceNow.
- Remedy.
Qualification And Education:
Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
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