At CGS Business Solutions, we’re dedicated to helping skilled IT and business professionals take the next meaningful step in their careers. Whether you're exploring project-based consulting roles or seeking a long-term position, we connect you with opportunities that align with your expertise, your goals, and your growth trajectory.
Backed by deep industry insight and our proven TalentFlow™ Framework, we ensure every role we present is thoughtfully matched to your skills, passions, and career ambitions. If you're ready for a role that challenges you and moves your career forward, we’re currently partnering with leading organizations to fill the following opportunity:
Position Summary:
The Principal Salesforce Developer will play a pivotal role in driving the success of the enterprises Salesforce Cloud initiatives across Service, Sales, and Marketing. This role is responsible not only for leading the implementation, operations, and ongoing optimization of the Salesforce platform, but also for ensuring seamless integration with critical business functions to enable growth, efficiency, and superior customer experiences.
Responsibilities:
Solution Architecture & Development
- Architect and develop end-to-end Salesforce solutions across Sales, Service, and Marketing Cloud to support business objectives.
- Build custom applications and integrations using Apex, Lightning Web Components (LWC), Visualforce, and APIs.
- Customize and configure Salesforce features, including Case Management, Knowledge Base, Omni-Channel, Service Console, Campaigns, Leads, Opportunities, Accounts, Contacts, CTI integrations, and AI-enabled tools.
Business Engagement & Requirements Translation
- Partner with cross-functional teams (Commercial, Sales, Business and Technical Analysts) to understand business requirements.
- Translate complex business needs into technical solutions aligned with Salesforce best practices.
- Collaborate with stakeholders to design user-centric features and optimize workflows.
Platform Operations & Optimization
- Oversee platform administration, optimization, stability, and operational maintenance.
- Manage licenses, monitor system health, and ensure scalability of the Salesforce platform.
- Continuously enhance platform performance and user experience through proactive improvements.
Education and Experience:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (required).
- Proven experience with Salesforce implementations in the Manufacturing vertical, including at least one full-cycle implementation of Sales Cloud or Service Cloud.
- 7-9+ years of Salesforce product knowledge with a strong understanding of platform capabilities.
- 7+ years of hands-on Salesforce development experience (Flows, Apex, Lightning, SOQL, APIs, and Java).
- 5+ years of Salesforce Administration experience across Sales Cloud, Service Cloud, and Marketing Cloud, including deep expertise in object models, metadata, configurations, license management, user setup, security (roles, profiles, OWD, permissions, sharing rules), and platform governance.
- Salesforce Certified Administrator (Required)
- Salesforce Certified Platform Developer I & II (Required)
- Salesforce Certified Application Architect or Technical Architect (Required)
- Salesforce Certified Service Cloud Consultant or Sales Cloud Consultant (Preferred)
- Strong release management expertise, with familiarity in Salesforce DX, GIT, Azure DevOps (VSTS), and Visual Studio Code.
Knowledge and Skills:
- Advanced hands-on expertise in Salesforce design, development, and configuration, including (but not limited to): Lightning Web Components (LWC), Apex, Visualforce, Workflows, Process Builder, Flows, Assignment Rules, Omni-Channel setup, Chatbots, AI Agents, Approval Processes, Fields, Page Layouts, Record Types, Dynamic Layouts, Custom Apps, Quick Actions, Custom Settings, Mobile Administration, Dashboards, and Reports.
- Proven experience in systems integration, leveraging API's, Mulesoft solutions, managed packages, and ETL tools to connect Salesforce with external platforms.
- Demonstrated success in leading and delivering full lifecycle Salesforce projects, from requirements gathering through deployment and ongoing optimization in Service & Sales modules.
- Exposure to ERP integrations, particularly with Oracle and JD Edwards, and ability to design solutions that align CRM and ERP workflows.
About CGS Business Solutions
CGS Business Solutions is a nationally recognized leader in IT staffing and consulting, delivering top-tier talent across Applications, Cloud & Infrastructure, Cybersecurity, Data & AI, and Engineering. As a multi-year INC 5000 winner and one of California’s Best IT Recruitment Firms, we’re known for combining boutique-level service with enterprise-grade results.
We’re also proud to be named one of the Orange County Business Journal’s Fastest Growing Companies, earning the distinction for five consecutive years as we continue to expand into new markets across the U.S. Companies trust CGS to attract, engage, and retain elite technology talent—giving them the advantage they need to lead with confidence in a rapidly evolving digital landscape
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