Required Skills (rank in order of Importance): 1. 2+ years of experience with Avaya on premise PBX systems 2. 2+ years of experience administering VoIP and unified communications platforms. 3. 2+ years of experience with SIP, RTP, QoS, dial plans, call routing, and voice gateway technologies. 4. 2+ years of experience troubleshooting voice quality, call routing, carrier connectivity, and E911 services. 5. 2+ years of experience with telecommunications infrastructure, including voice circuits, session border controllers (SBCs), and PSTN integration. | Preferred Skills (rank in order of Importance): 1. Experience designing, implementing, and supporting enterprise cloud-based telephony solutions, including migration from on-premises telephony platforms to cloud-based services. |
Additional Skills/Requirements: - Moderately complex to complex knowledge of telephone network services. Moderately complex to complex knowledge of methods of telephone network design.
2. Ability to present technical and non-technical reports in a clear and concise manner. 3. Ability to establish effective working relationships with vendors, management staff, and users. 4. Advanced knowledge of systems administration techniques and tools. - Strong interpersonal and communication skills and ability to manage multiple, shifting priorities.
| Interview process: 1 round – virtual |
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