Helpdesk Specialist (Warehousing experience)
Contract W2
18 Months
On-site
Depends on Experience
Goldenpick Technologies LLC
Fitment
Dice Job Match Score™
🎯 Assessing qualifications...
Job Details
Skills
- Helpdesk
- IT Asset Management
- Technical Support
- ServiceNow
Summary
Role Helpdesk Specialist (Warehousing experience)
Work Location : San Antonio,TX
Responsibilities
- The role requires a contractor who is skilled in IT Warehouse Assest management.
- IT fulfillment, asset tag requests for purchase order receiving, related to multi-state customers.
- Maintain IT asset management record integrity.
- Maintains digital and physical IT asset management files for record retention. Maintains database record of various types of IT asset transactions.
- End-User technical support.
- The role is essential to sustaining daily operational activities, including device provisioning, bricking/unbricking processes, asset tracking, and support for ongoing Optum integration and compliance-related initiatives.
- This contractor would be an AI User role, which includes, but is not limited to, consistent use of AI/Copilot for daily work and maintaining a minimum of 90% weekly usage of AI tools such as GitHub Copilot, Microsoft 365 Copilot, and other GenAI platforms approved by the enterprise
Skills Must have
- Graduation from a high school or equivalent
- IT Warehouse Asset management experience (3+ years)
- Skill in providing good customer service.
- Ability to communicate effectively.
- Confident AI tools user
- Experience working with ServiceNow
- Works under limited supervision with moderate latitude for the use of initiative and independent judgment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91164342
- Position Id: 8993885
- Posted 4 days ago
Company Info
About Goldenpick Technologies LLC
GoldenPick Technologies is a cutting-edge career search and leadership hiring firm that leverages innovative recruitment solutions to deliver exceptional talent. With over 20 years of industry expertise, we provide our clients with a high-caliber resource pool through our intelligent search and selection process. Our robust internal processes ensure precise candidate matching for current and future requirements. We prioritize client satisfaction, delivering prompt solutions with diligence, continuous feedback, and personal accountability.
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