Business Analyst IT I

Job#: 3047315

Job Description:

Apex Systems is a world-class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for a Business Analyst IT I. For applicants who are interested in this opportunity, send your updated resume to Gabriel Ortega, Account Manager, at .

Here are the details:

Position: Business Analyst IT I (Coordination & Reporting)

Location: Kansas City, Missouri (Fully Remote)

Duration: 2 years (Extension/FTE possible based on business needs)

Start Date: September 8th, 2026

Schedule: Monday-Friday, 37.5 hours/week (Flexible hours available)

Rate: $29-33/hour

Project Overview

Sun Life is undergoing a large-scale SharePoint retention and migration initiative driven by OSFI findings related to improper retention practices. Globally, thousands of SharePoint sites require remediation; the U.S. alone has ~1,200 sites.

All U.S. sites are being migrated to AvePoint, a SharePoint-based platform. The project was originally estimated at 4.5-5 years for the U.S., but the Board has accelerated the timeline to end of 2027 (possibly mid-2028). This creates an intensive 12-18 month execution window with 17,000+ hours of work required.

To meet the accelerated deadlines, Sun Life is building a Tiger Team responsible for coordinating with Information Stewards, executing migration tasks, and ensuring retention compliance. This Business Analyst IT I role is the reporting and coordination arm of that Tiger Team.

Role Purpose

The Business Analyst IT I supports the SharePoint Migration Program by coordinating deliverables, running reports, validating retention requirements, and ensuring Information Stewards complete required actions. The role is heavily focused on reporting, tracking, follow-ups, issue triage, and SharePoint support.

Key Responsibilities of Tiger Team Resource (Coordination and Execution)

• Manage and coordinate BG SharePoint project activities in line with the approved schedule (to be provided)
• Investigate and triage issues impacting deliverables (e.g., site access problems, orphan site ownership assessment)
• Track BG deliverables, execute SharePoint migration tasks, and report status and escalations
• Prepare and submit SP Migration project KRIs on a scheduled basis
• Monitor and report progress weekly to the Record Steward and Tiger Team Project Coordinator

Critical Skills / Must-Haves:

1. Minimum 1 year of relevant experience

2. Advanced Excel skills -pivot tables, automated reporting, workbook validation

3. SharePoint knowledge - basic administration, user management, understanding of parent/child site structures

4. Strong communication skills - high volume of follow-ups and stakeholder coordination

5. Attention to detail - accuracy in reporting, tracking, and documentation

6. Ability to self-manage - work independently within a fast-moving project

7. Ability to take direction - follow guidance from Record Steward and Tiger Team leadership

Role Complexity & Volume

• Approximately 600 Information Stewards globally (56 active for September)
• High volume of follow-ups due to sabbaticals, departures, and bounce-backs
• Competing Outlook retention project launching September 14 (global 7-year deletion policy), increasing urgency for SharePoint remediation
• Significant reporting workload across migration schedules, KRIs, and compliance tracking

Interview Process

1 virtual panel interview

Program & Compliance Requirements

• Does the Role Require Privileged System Access via CyberArk? No
  • If No: Tier 1 background check required.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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