Associate Product Manager, eCommerce Personalization - LOCAL TO NY (ONLY W2)

Project Description

We are looking for a motivated, curious, and highly organized Associate Product Manager to join our eCommerce Personalization team. You will help deliver digital personalization experiences that make shopping more relevant, engaging, and efficient for our customers. Working closely with Product Management, Engineering, Marketing, Analytics, and business stakeholders, you will own product enhancements, support campaign execution, and help bring new customer experiences from concept to launch.

Duties/Day to Day Overview

1. Product Delivery & Execution

• Own personalization features and technical enhancements from requirements through development, QA, launch, and post-launch validation.

• Translate business needs into clear product requirements, user stories, and acceptance criteria.

• Manage JIRA tickets, track deliverables, follow up on dependencies, and proactively drive projects toward completion.

• Coordinate testing and QA to ensure experiences meet business requirements and quality standards.

• Provide clear, consistent updates on project status, timelines, risks, and outcomes.

2. Personalization Campaign Operations

• Configure, manage, and maintain digital personalization campaigns and experiences using marketing technology platforms.

• Partner with internal Marketing and business teams to understand campaign objectives, requirements, and launch priorities.

• Ensure campaigns are configured correctly, tested thoroughly, and launched on schedule.

• Monitor campaign execution, troubleshoot configuration issues, and coordinate resolutions with technical partners.

3. Internal Stakeholder Management

• Serve as a reliable, service-oriented partner to internal customers across Marketing, Merchandising, Digital, and other business functions.

• Build strong working relationships by understanding stakeholder needs, setting clear expectations, and following through on commitments.

• Communicate effectively about project progress, delivery timelines, changes, and potential risks.

• Help translate business requests into actionable product or campaign requirements.

4. Continuous Improvement & Problem Solving

• Proactively identify opportunities to improve existing customer experiences, internal processes, and team workflows.

• Approach ambiguous or complex problems with curiosity, structured thinking, and a solution-oriented mindset.

• Learn new platforms, technologies, and analytical tools to expand your capabilities and contribute to increasingly complex projects.

• Use available data, test results, and stakeholder feedback to help evaluate product and campaign performance.

Top Requirements

(Must haves)

• 2–4 years of experience in digital product management, eCommerce, marketing technology, campaign operations, or a related field.

• Experience coordinating or delivering digital initiatives involving multiple stakeholders.

• Ability to translate business needs into clear requirements, actionable tasks, and deliverables.

• Strong organizational skills, attention to detail, and ability to manage multiple priorities and deadlines.

• Demonstrated ownership and accountability, with a track record of proactively following through on commitments.

• Strong written and verbal communication skills, including communicating project status, risks, and next steps.

• Customer-service mindset with the ability to build positive, trusted relationships with internal business partners.

• Comfortable working through ambiguity, adapting to shifting priorities, and solving problems independently.

• Willingness and ability to learn unfamiliar tools, technologies, and business processes quickly.