Service Technician (All levels) - RideNow Chandler

Service Technician-All Levels - Gear Up for Your Next Adventure

Location: Chandler, AZ | Department: Service | Employment Type: Full-Time

About RideNow Group

Founded in 1983, RideNow Powersports has grown into the nation's premier destination for powersports enthusiasts. Representing iconic brands like Honda, Yamaha, Polaris, and Can-Am across dozens of nationwide dealerships, we live and breathe high-energy adrenaline. From motorcycles, ATVs, and side-by-sides to personal watercraft, premium gear, and top-tier service, we deliver the ultimate freedom on wheels and water.

The Opportunity

RideNow Powersports, with over 50 locations nationwide, is looking for driven and detail-oriented Service Technicians at all experience levels to join our growing team at RideNow!

What You'll Do:

• Diagnostics & Repairs: Perform mechanical diagnostics, routine maintenance, electrical troubleshooting, and major/minor repairs on powersports vehicles including motorcycles, ATVs, UTVs, and personal watercraft.
• Pre-Delivery Inspections & Accessory Installs: Complete thorough pre-delivery inspections (PDI) on new inventory and expertly install custom aftermarket accessories, performance parts, and attachments.
• Quality Control & Safety Checks: Execute rigorous safety checks and test rides to ensure all serviced vehicles meet factory specs and highest quality standards before customer pickup.
• Service Documentation: Accurately document clear diagnostic findings, labor hours, and required parts on service repair orders in the dealership management system.
• Collaboration & Shop Efficiency: Work closely with Service Advisors, Parts Department staff, and Shop Management to streamline service throughput and maximize customer satisfaction.
• Other duties as assigned

What We're Looking For

We are seeking A, B, and entry-level C Technicians to join our team. If you bring a strong work ethic, a mechanical mindset, and a commitment to quality, we encourage you to apply.

Qualifications & Technical Requirements

• Education & Experience: Graduation from MMI (or a similar powersports/automotive program) or equivalent real-world mechanical experience.
• Skill Level: 1+ years of technician experience preferred, or a strong mechanical aptitude with a high drive to learn (Master Technicians and OEM certifications are a major plus!).
• Tools: Ownership of a basic set of mechanics tools required (comprehensive set preferred).
• Licensing: Valid driver's license with a motorcycle endorsement and a clean driving record (required for test rides).

Professional Traits

• Work Ethic & Communication: Punctual, dependable, and detail-oriented with a strong sense of urgency and the ability to communicate clearly and follow instructions.
• Safety First: A strict commitment to safety and situational awareness while operating in active dealership environments and around customer traffic.

Physical Requirements & Working Environment

• Physical Demands:
• Ability to stand for extended periods during shift duties.
• Ability to frequently bend, kneel, crouch, reach, and maneuver in tight shop spaces.
• Ability to safely push and maneuver heavy motorcycles weighing up to 850 lbs.
• Dynamic Work Area: Active movement across indoor climate-controlled showrooms, active service bays, and outdoor vehicle staging/inventory lots.
• Environment Conditions: Safe navigation around moving vehicles, customer foot traffic, and showroom displays. Daily exposure to active shop noise, power tools, and powersports engine testing.

Why You'll Love Working Here

At RideNow Group, we're powered by people. Our team of over 2,000 passionate crew members drives our success nationwide. Whether you're an active rider or fueled by professional growth, working at RideNow means joining a high-energy, supportive environment where customer service and dedication to the ride come first.

Perks & Benefits Package

• Health & Wellness: Comprehensive Medical, Dental, Vision, Pharmacy, and Telemedicine options (effective 1st of the month after 30 days), plus HSA and FSA plans.
• Financial Security: 401(k) retirement savings, company-paid Life & AD&D, Short-/Long-Term Disability, and supplemental insurance options.
• Work-Life Balance: Competitive paid time off accrual (~10 days annually for full-time team members) plus paid store holidays.
• Exclusive Perks: Generous employee discounts on powersports vehicles, gear, parts, and accessories, plus an EAP and Pet Discount Plan.
• Compensation: Hourly or Flat Rate depending on experience level ($18-$50)
• Flexible Pay Structure: $18-$50 per flag hour or hourly based on experience & certifications
• Relocation Assistance: Relocation assistance available for qualified applicants
• Training & Growth: Paid factory training, mentorship from master techs, and clear paths to level up
• Modern Facilities: Facilities equipped with OEM-required specialty tools

Equal Opportunity Employer

RideNow Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other status protected by applicable laws.