JOB SUMMARY
As a member of the Workday Global Business System team, the Principal Business Analyst will liaise with IT, Finance, and Human Resources. Endorse new technology and foster organizational readiness, ii.) Optimize Workday ERP efficiency, iii.) Enable continuous process improvement, iv.) Drive cost reduction, and v.) Facilitate organizational growth. Engage with the business to provide technical guidance and oversight in the translation of complex business needs into requirements that can be used to design and develop technology-based solutions. Coach and mentor staff.
KEY RESPONSIBILITIES
Plans and directs the analysis of business problems to be solved with IT solutions. Works with the business to determine the core issue(s) that need to be solved and identifies opportunities to do things differently. Develop business cases that ensure benefits align to strategic and tactical business objectives.
Captures functional business requirements by gathering, analyzing, and documenting requirements. Ensures system design fits the needs of the user.
Designs, develops, configures, tests, maintains, and supports system solutions. Ensures the required outcomes are built, tested, and delivered.
Using a strong understanding of business processes, services, and technology, identify opportunities for improvement, simplification, standardization, and automation.
Assists in developing and maintaining a roadmap for business technology solutions.
Manages projects/initiatives to ensure delivery of quality solutions on time and within budget.
Responsible for coaching and guiding staff in business requirements gathering, as well as developing best practices in business analysis. May direct work of staff.
Safeguard system access and security and support system audits.
Partner with business leaders to align objectives and programs.
Use GIA’s internal tools and become familiar with our unique development environment to provide superior custom-application.
Drive stability and scalability within the operational support team.
Provide guidance on best practices for data extraction and analysis.
Collaborate with others to contribute to the success of our customers.
Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
BEHAVIORAL COMPETENCIES
Problem solving: Works on significant and unique issues, where analysis of situations or data requires an evaluation of intangibles.
Service orientation: Self-motivated to meet and exceed business requirements. Ability to build relationships to effectively understand and meet customer needs.
Communication: Interactive ability to adapt style and persuasion to gain the cooperation of others and achieve results. Able to effectively interact with internal and external stakeholders
Time management: Approaches work in an organized and systematic manner. Plans work and time effectively to manage conflicting or shifting priorities and achieve goals aligned with business needs. Ability to work under pressure, and time constraints in a fast-paced environment with stakeholders and users
Mentoring: Always shares and transfers knowledge locally and globally to team members as needed.
Teamwork: Ability to work effectively individually or in a group setting; encourages collaboration and knowledge sharing to build relationships.
Facilitation: Ability to facilitate workshops that stimulate ideas, business requirements, and relative priorities from end users and customers.
Data Synthesis: Strong ability to analyze complex workflows and processes. Knowledge of standard industry workflow patterns and their applications. Strong familiarity with user interface patterns and practices. Able to mock up user experiences to obtain rapid, iterative feedback.
Critical Thinking: Skilled at breaking down requirements into independent, valuable stories that focus on user goals rather than technical aspects of the system. Ability to define and prioritize requirements for iterative development.
TECHNICAL COMPETENCIES
Comprehension and proficiency of Software as a Service (SaaS) architecture, design, configuration, and testing in various areas of Workday:
Organizational Structure
Business Process Configuration
Domain and Business Process Security Policies
Simple, Advanced, Matrix, and Composite Reporting
Calculated Fields
Workday Studio
Workday Web Service Framework
Workday Core Connector and Document Transformation
Workday Enterprise Interface Builder (EIB)
Workday Business Intelligence Reporting Tool (BIRT)
XML, XPATH, XSLT
Familiarity with Workday administrative functions including tenant configuration, data loads, payroll configurations, and maintenance.
Define business requirements, establish current vs. future process mapping, and create functional and technical Workday specifications.
Assist in the development and execution of capacity plans, timelines, and test scenarios for recurring upgrade cycles and future implementation phases. Communicate changes and enhancements via recurring upgrade cycles and future implementation phases to impacted users.
Coordinate and execute systematic testing and deliver end user training.
Design and cultivate Workday dashboards, scorecards, and reports to evaluate workforce efficiency.
Familiarize with ongoing Workday development to evaluate capabilities in the context of the business.
Action-oriented, influential collaboration to translate business requirements into technical solutions.
Liaise with global stakeholders to adopt new functionality as needed.
Identify business process improvement and standardization, pursue opportunities for cost reduction.
Analyze incidents/requests; ensure issues and/or defects are identified, documented, and timely resolved.
Edify and maintain constructive stakeholder relationships (Executive, HR, IT, etc.), solicit feedback to ensure ongoing service satisfaction.
Capacity to administer multiple, competing demands and work cooperatively with others.
Immerse yourself in customary HR, IT, and Finance communications, meetings, and activities to engender collegial support.
EDUCATION AND EXPERIENCE
Bachelor’s degree in Information Technology, Computer Science, or related field.
6+ years of experience working in Workday required
Workday Integration Certification preferred.
Workday Studio Certification preferred.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
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