Microsoft Dynamics 365 CRM

Job Description

Skill: Microsoft Dynamics CRM

Must Have Technical/Functional Skills:

8-10 years of experience working on Microsoft Dynamics CRM.

Microsoft Dynamics 365 CRM Sales process knowledge is required.

Hands-on experience with Dynamics CRM workflow, JavaScript, Plugin.

Microsoft power automate experience is most required.

Worked on Out-of-Box features like Business rules, Business Process flows and Synchronous Workflows.

Designed and customized MS Dynamics 365 forms and ribbons.

Customized MS Dynamics 365 form on Load, On Save status changes events with JavaScript and Jquery.

Created and developed MS Dynamics 365 custom web pages to plug into out-of-the-box MS CRM solution using HTML.

Created several plug-ins and workflows for enhancing the system and maintain data integrity.

Worked on HTML, CSS and XML.

Experienced in creating CRM sitemap and reasonable to handle deployments to the next environment using Azure Devops and Solution/Data Exports and Imports.

Microsoft Dynamics 365 CRM Sales process knowledge is required.

Perform analysis, design and implementation of CRM components.

Perform Deployment from lower environment to higher.

Analyzing the defects and their impact, proposing workaround solutions for issues.

Excellent communication skills.

Excellent analytical skills. Application Support and Development experience.

Roles & Responsibilities:

Responsible for incident fix and analysis.

Impact analyzation and RCA.

Escalates problems as necessary and provides timely status until resolved.