Program Manager_HYBRID@Seattle, WA

Role: Program Manager

Location: Seattle, WA

Hybrid

Domain: Hitech Software & Platform

Program manager

The ideal candidate will be a self-starter with deep knowledge of business analysis/program management, demonstrate strong relationship and strategic influencing skills, be experienced in large scale change management across functions and geographies, and exhibit a relentless pursuit for improvement. This individual must have a proven record of delivering results through strong program management skills, problem solving skills, strong ability to prioritize, and a passion for customer experience.

Key job responsibilities

• Partner with key counterparts across geographies to launch business and/or technical initiatives in a scalable and cost effective manner
• End to end project management across a suite of launches within a program
• Develop a solid understanding of Finance Operations systems and processes
• Translate complex business requirements into functional designs
  Oversee comprehensive testing of systems changes and development of standard operating procedures, process documentation and performance metrics
• Manage process transitions/implementations across multiple functions and geographies
• Motivate and influence business, operational and technical teams to ensure that best practices are followed and implemented
• Identify, assess, track and mitigate risks at multiple levels
  Proactively monitor program performance to identify, address and prevent potential issues
• Address barriers through problem solving, communication and active coordination with stakeholders
• Drive effective teamwork, communication collaboration and commitment across multiple disparate groups with competing priorities

Basic qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• 5+ years of managing stakeholders in cross functional project experience
• 5+ years of working cross functionally with tech and non tech teams experience
• Strong Communication skills written and oral.