Sales & Service Enablement Analyst (USA Remote)

If you are interested in below position, please send your resume.

Job Title: Sales & Service Enablement Analyst 
Location: Fully Remote 
Duration: 12+ Months(long-term)

JOB DESCRIPTION

Position Overview

Support successful product commercialization by creating sales and service enablement materials, coordinating release readiness, and improving adoption across customer-facing teams.

Key Responsibilities

Sales & Service Enablement

• Develop sales presentations, feature guides, one-pagers, FAQs, training and customer documentation.
• Maintain version-controlled enablement content.

Product Release Readiness

• Coordinate launch readiness across Product, Engineering, Marketing and Service.
• Develop release communication plans.

Training & Knowledge Management

• Create training for sales and service teams.
• Maintain centralized knowledge repositories.

Communication & Change Management

• Translate technical updates into customer-friendly messaging.
• Support product adoption initiatives.

Adoption & Metrics

• Track training completion and adoption metrics.
• Support post-launch reviews.