Sales Operations Specialist

Contract Details
• Work Mode: Remote; if within 30 miles of Herndon, VA, anticipate hybrid presence ~3 days/week (flexible).
• Location: Herndon, VA (remote within the U.S.)
• Schedule: Full-time, 40 hours/week; aligned to U.S. business hours.
• Duration: 04/20/2026 – 04/19/2027

About the Opportunity
Join a growing Sales Operations function focused on maintaining accurate CRM data, enabling sales through efficient processes, and delivering actionable reporting. This role is ideal for a detail-oriented professional who enjoys cross-functional collaboration and is eager to leverage AI and automation to improve efficiency and decision-making.

Key Responsibilities

• Support day-to-day Sales Operations activities and ensure continuity of core processes.
• Maintain CRM data integrity, including opportunity and pipeline accuracy.
• Provide deal support (deal processing, validations, approvals) and liaise with stakeholders.
• Run routine reporting and dashboards for sales leadership (forecasting, pipeline, etc.).
• Partner with Sales, Finance, and Business Operations to align processes and systems.
• Manage territory assignments, account ownership updates, and sales hierarchy maintenance.
• Leverage AI tools and automation to streamline workflows, improve data quality, and enhance insights.
• Support adoption of AI-driven capabilities in Sales Operations (e.g., forecasting insights, data enrichment, process automation).
• Identify process improvement opportunities and support implementation.
• Provide ad hoc analysis and operational support as needed.

Required Qualifications

• U.S. Citizenship.
• 2–5 years of experience in Sales Operations, Business Operations, or a similar role.
• Strong hands-on experience with CRM systems and maintaining data accuracy.
• Familiarity with AI tools or automation platforms and a willingness to adopt new technologies.
• High attention to detail with strong organizational and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong communication skills and ability to work cross-functionally.
• Experience applying AI or automation to business processes or reporting workflows.

Preferred Qualifications

• Experience with reporting and dashboard tools; SAC experience preferred.
• Background supporting forecasting insights, data enrichment, and process automation.

Work Environment

• Remote role; hybrid onsite (~3 days/week) if within commuting distance of Herndon, VA.
• Weekly cadence; limited to no travel expected.