Sr. CAPPS HR/Payroll Functional Consultant (PeopleSoft)

Hybrid in Austin, TX, US • Posted 1 hour ago • Updated 1 hour ago
Contract Corp To Corp
Contract W2
12 Months
No Travel Required
Hybrid
$80 - $90/hr
Fitment

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Job Details

Skills

  • CPA’s CAPPS program
  • PeopleSoft HCM version 9.2

Summary

Job Title: Sr. CAPPS HR/Payroll Functional Consultant (PeopleSoft)
Location: Austin, TX, (Telework)
Position Type: Contract
Interview Mode: MS Teams & In-person
 
Position Requirements. The CPA Work includes, but is not limited to, the following:
  • Performing highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program.
  • Provides first-line Level 2 support for the most complex, high-profile agencies with statutory service requirements. Those duties include, but are not limited to:
    • Intake assessment.
    • Service request review and initial analysis to determine appropriate triage level.
    • Advanced troubleshooting
    • Diagnose and resolve issues related to system configuration, data inconsistencies, workflows, and module-specific problems.
    • Reproduce user errors, analyze logs, and investigate database-level or integration-level issues.
    • Configuration and System Adjustments
    • Make moderate-to-advanced ERP configuration changes that require deeper system knowledge.
    • Validate that configurations follow business requirements and don’t break existing processes.
    • Incident Escalation and Coordination
    • Perform safe data updates or corrections when allowed (e.g., fixing stuck transactions, adjusting master data, clearing queues).
    • Maintain data integrity and follow change-control procedures.
    • Integration and Interface Support
    • Investigate issues involving interfaces, APIs, imports/exports, or middleware.
    • Work with Managed Services vendor and CPA IT to diagnose failures between ERP and other systems and tools.
    • System Monitoring and Performance Support
    • Review system logs, performance metrics, batch jobs, and scheduled tasks.
    • Identify patterns and recurring issues; recommend improvements.
    • Provide assistance and guidance to junior CAPPS Service Desk analysts.
    • Coordination with the submitting agency to ensure their Level 1 or Delegated Administration duties are being handled as expected.
  • Responsible for functional CAPPS HR/PY tower expertise as it relates to the high-profile agencies, including, but not limited to:
    • Workforce Administration
    • Payroll Interface
    • Commitment Accounting
    • Time and Labor
    • TAM/CG
    • HR Security Set-up and row-level security
    • Interpret and apply state statutes, HR policies, and labor regulations
  • Responsible for ensuring CAPPS adheres to the Family Medical Leave Act (FMLA).
  • Responsible for providing functional support for the CAPPS HR/PY applications, and shall be a point of contact for CAPPS agencies as applicable.
  • Responsible for the CAPPS HR/PY functional design phase, which includes creating and/or reviewing Functional Design Documents (FDDs), performing functional configuration system changes, and other functional activities assigned. Functional configurations include, but are not limited to, PeopleSoft delivered features (e.g., Page and Field Configurator, Drop Zones, Event Mapping, Page Composer, and others).
  • Responsible for technical skillsets for applicable tools, including, but not limited to:
    • Understanding Application Designer (records, fields, pages, components)
    • Integration Broker (Web Services, REST/SOAP Integrations)
    • SQR and BI Publisher report customization
    • SQL Proficiency
  • Understanding of PeopleSoft security, inclusive of the State of Texas multitenancy requirements
  • Planning, designing, developing, implementing, supporting, and maintaining the information technology security measures to safeguard system information.
  • Responsible for tools and environment knowledge, including, but not limited to:
    • PUM (PeopleSoft Update Manager) and Change Assistant
    • Fluid UI changes and page navigation
    • Lifecycle management and selective adoption
    • Elasticsearch/Search Framework
    • Data migration and compare reports
  • Responsible for cross-functional collaboration, including, but not limited to:
    • Strong problem-solving and troubleshooting
    • Ability to interpret the State of Texas HR policies into system configuration and code modifications
    • Requirements gathering for applicable break/fix or system enhancements
    • Documentation and testing (UAT, regression testing)
    • Incident management in systems like ServiceNow and BOSSDesk, with the ability to keep multiple systems synchronized with timely updates
    • Communication skills when working with policy personnel, other analysts, 100+ agencies, and our Managed Services Tier 3 vendor.
    • Understanding and accounting for interdependence on legacy systems (SPRS, HRIS, etc.).
    • Providing structured cross-training to support junior analyst capability growth.
    • Providing comprehensive training and support to agency personnel in accordance with established requests and organizational requirements.
  • Responsible for project-level coordination and participation, including, but not limited to:
    • Expansions that include additional module implementations or enhancements for agencies
    • Cyclic processes such as fiscal year-end, calendar year-end, 1095-C creation and distribution, State of Texas legislative changes, federal mandates, and third-party integrations.
    • Performs all duties following CPA’s processes, policies, and procedures within project scope and on schedule in accordance with milestones, deliverables, and due dates.
    • Responsible for overseeing and coordinating the Fiscal Year-End.
  • Provides Level 2 Service Desk support, including complex ticket handling, advanced troubleshooting, clear documentation, and basic system configuration, all following established, auditable processes in coordination with a Managed Services vendor responsible for Tier 3 work.
  • Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for all users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified.
  • Works under minimal supervision, relying on experience and judgment to plan and accomplish goals, independently performing a variety of complicated tasks.  Established processes and procedures must be followed.
  • Responsible for overseeing and acting as the first line of support to ensure that only accurate data is produced, security, including multi-tenancy, is enforced, that the system performs efficiently, and that all applicable policies are enforced.
  • Performs all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
  • Actively participates in CPA’s Major Incident Management (MIM) process for P1 and P2 incidents according to module responsibilities.
  • Participates in Disaster Recovery and Upgrade Testing activities.
  • Makes presentations at CAPPS User Groups and the CAPPS Steering Committee as requested.
  • Participates as directed in an annual SOC-1 attestation audit designed to ensure that controls are effectively designed and operated to ensure the accuracy and security of all information contained/processed via CAPPS. Any enhancements, process changes, or system fixes consider security, availability, processing integrity, confidentiality, and privacy as solutions are suggested, approved, and implemented.
  • Performing other related Work as assigned.
II.  CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
15
Required
Extensive knowledge and understanding of State of Texas applicable policies.
15
Required
Extensive knowledge of federal labor laws.
15
Required
Extensive technical skillsets needed with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, etc. to support functional responsibilities.
12
Required
Extensive knowledge and experience performing system configuration changes.
12
Required
Extensive knowledge supporting and providing oversight with batch jobs, i.e., Run My Jobs (RMJ)
12
Required
Extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance.
10
Required
Extensive Texas public sector experience, directly working for or supporting a large network (30 or more) of Texas state government agencies
10
Required
Extensive experience creating and managing a strategic roadmap by combining strong planning skills, functional insight, and effective cross-functional communication
10
Required
Extensive experience supporting the CAPPS HR/PY tower in PeopleSoft HCM version 9.2
10
Required
Extensive familiarity with support tools such as PUM, Fluid and Elastic Search.
10
Required
Experience performing functional project management activities in support of CPA’s CAPPS program
10
Required
Experience planning and coordinating the Fiscal Year Process at a statewide level
10
Required
Experience providing Tier 2 Service Desk Support for a large network (30 or more) of agencies with a Managed Services vendor providing Tier 3.
10
Required
Experience supporting Priority 1 and Priority 2 incidents in coordination with the Major Incident Management (MIM) process.
10
Required
Experience participating in Disaster Recovery exercises.
10
Required
Experience preparing and presenting executive-level presentations.
10
Required
Experience gathering and presenting applicable data in support of a variety of audits and open records requests.
10
Required
Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements
10
Required
CPA experience performing SQL actions needed to keep CAPPS and SPRS systems in sync
8
Required
Subject Matter Expert for configuring and coding to remain compliant with the Family Medical Leave Act (FMLA).
8
Required
Extensive knowledge and experience managing the Approval Workflow Engine (AWE)
8
Required
Experience preparing WCAG 2.1-compliant materials for distribution.
3
Required
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91091585
  • Position Id: 1989-37720-
  • Posted 1 hour ago
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