Senior Program Manager - PMO & Technology

HCL Technologies Limited

Job Title: Senior Program Manager PMO & Technology
Position Overview
We are seeking a highly experienced Senior Program Manager PMO & Technology to establish, mature, and lead PMO capabilities while driving large scale, strategic programs enabled by technology solutions. This role requires a strong track record in building governance frameworks, aligning initiatives to organizational strategy, and managing complex, multi project programs in a technology driven environment.
The ideal candidate will combine PMO leadership, program delivery excellence, and technology alignment, working closely with executive stakeholders, business leaders, and IT teams to ensure predictable, high quality outcomes.
Key Responsibilities
PMO Establishment & Governance
* Define, implement, and continuously improve PMO standards, frameworks, processes, and templates to ensure consistency, quality, and transparency across programs.
* Establish governance structures, roles, escalation paths, and decision making forums for effective program oversight.
* Conduct regular governance reviews, audits, and health checks to ensure adherence to organizational standards and best practices.

Program Leadership
* Provide end to end leadership for multiple interconnected projects and programs, ensuring alignment with business objectives and strategic priorities.
* Define program vision, objectives, scope, success metrics, and roadmaps.
* Manage cross program dependencies, sequencing, and resource allocation, including budget, people, and technology.

Technology Integration
* Partner with IT, architecture, and technology teams to align program objectives with enterprise architecture and technology strategies.
* Ensure appropriate adoption of delivery methodologies (Agile, Waterfall, Hybrid) based on program needs.
* Lead the definition of PMO workflows and business requirements, including demand management, resource management, intake processes, and reporting mechanisms.

Performance & Risk Management
* Track program performance using defined KPIs, metrics, and dashboards, and provide regular status updates to senior leadership.
* Identify, assess, and mitigate risks and issues that could impact scope, schedule, budget, or quality.
* Drive corrective and preventive actions for deviations from agreed plans.

Stakeholder Engagement & Change Management
* Serve as the primary liaison between program teams, business leaders, and executive stakeholders.
* Communicate program progress, risks, dependencies, and achievements clearly and proactively.
* Lead expectation setting, stakeholder alignment, and change management activities across the organization.

Qualifications
* Bachelor s degree in business, Technology, Engineering, or a related field.
* PMP, PgMP, or equivalent certification preferred.
* 15+ years of experience in program and project management, with 8+ years in PMO leadership or large scale program roles.
* Strong experience delivering technology enabled programs, including enterprise systems (e.g., SAP), cloud platforms, or large IT transformations.
* Deep expertise in Agile, Waterfall, and Hybrid delivery models.
* Proven ability to manage budgets, resources, and complex dependencies across global, cross functional teams.
* Excellent communication, leadership, and executive stakeholder management skills.
* Hands on experience with PMO and delivery tools such as Planview, Jira, Smartsheet, Azure DevOps (ADO), PowerApps, or similar platforms.

Preferred Skills
* Experience building and scaling PMO frameworks from the ground up.
* Strong understanding of portfolio management, reporting, and executive dashboards.
* Experience managing vendors, partners, and third party contracts.
* Strong analytical, problem solving, and decision making capabilities.

Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits
A candidate s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year