Operations Support Analyst

Hybrid in Tempe, AZ, US • Posted 3 hours ago • Updated 3 hours ago
Contract W2
12 Months
No Travel Required
Remote
$65 - $85/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • IBM iSeries
  • IBM I
  • Enterprise Integration
  • Informatica Data Quality
  • RESTful
  • Production Support
  • ServiceNow
  • IDQ
  • Informatica PowerCenter

Summary

Job Title: Operations Support Analyst
Location: Tempe, AZ 85284 (Remote)
Employment Type: 12+ Month W2 Contract (No C2C or Sponsorship Available)

About the Opportunity

Talent Care is seeking an experienced Operations Support Analyst to support a critical enterprise reconciliation platform running on IBM i. This role focuses on production support, troubleshooting, system maintenance, testing, and partnering with technical and business teams to ensure reliable day-to-day operations.

Key Responsibilities

  • Provide production support by monitoring Outlook, Teams, ServiceNow, and application logs.
  • Troubleshoot production issues and coordinate timely resolution.
  • Perform QA, end-to-end testing, and support application deployments.
  • Complete maintenance programming, including bug fixes and minor enhancements.
  • Perform system housekeeping, including object reviews, reorganizations, and data purges.
  • Manage user access and system configurations.
  • Document technical issues, resolutions, and support processes.
  • Partner with business and technical teams to ensure effective communication and issue resolution.

Required Qualifications

  • 5+ years of IBM i / AS400 support experience.
  • Hands-on experience with:
    • IBM i / AS400
    • RPG
    • RDi
    • SQL
    • IFS
    • FTP
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent communication and organizational abilities.
  • Experience supporting multiple priorities in a production environment.

Preferred Qualifications

  • TIBCO EBX (MDM)
  • Informatica PowerCenter and Informatica Data Quality (IDQ)
  • REST API integrations
  • Informatica Cloud services
  • Boomi or other enterprise integration platforms

Only qualified candidates will be contacted. Talent Care is an equal opportunity employer.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 9041341
  • Posted 3 hours ago
Contact the job poster
JH

James Hatch

Recruiter @ Talent Groups
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