Oracle Work Management - Business Analyst

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ROLE:                 Oracle Work Management - Business Analyst

DURATION:     12-18mo  

Location:           Hybrid - San Antonio, Texas (3-4 days/week onsite)

Status:                w2  - will pay hourly referral to vendor (5hr)

Domain:            Utility

Rate:                     your best rate  

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***CANDIDATES LOCAL TO SAN ANTONIO, TX WILL HAVE PRIORITY ***

                                Travel expenses are not paid**

SKILLS MATRIX:

 JOB DESCRIPTION

Required:

The Oracle WACS Work Management Business Analyst supports functional design, configuration, and build activities for Oracle Work and Asset Cloud Service (WACS) Work Management capabilities within a utilities transformation program.

This role is hands-on in defining work order lifecycle processes, activity structures, resource requirements, scheduling integration, and cost tracking while orchestrating cross-functional coordination within a hybrid agile model.

The analyst supports electric and gas operational work processes including corrective, preventive, construction, and emergency work.

Responsibilities:

Required:

• Experience with Oracle WACS / Oracle Work Management / Oracle EAM
• Utilities work management experience (electric and/or gas)
• Understanding of work order lifecycle, crew management, and cost tracking
• Experience supporting hybrid agile transformation programs
• Hands-on configuration and testing experience

Functional Design & Process Modeling

• Support detailed functional design for WACS Work Management including:

• Work order types (Corrective, Preventive, Inspection, Construction)
• Activity structures (Activities vs Tasks in WACS terminology)
• Work order statuses and lifecycle controls
• Work priority and work classification frameworks
• Labor, crew, and resource requirements
• Cost tracking and charge account structures

• Translate workshop outcomes into:

• Functional Design Documents
• Process flow diagrams
• Configuration workbooks
• RICE object documentation

• Validate integration touchpoints with:

• Oracle Field Service (OFS)
• Supply Chain / Inventory
• Finance / Costing
• GIS and external systems

Configuration & Build Support

• Support configuration of:

• Work order types and templates
• Activity templates
• Status transitions and controls
• Work definitions and preventive maintenance schedules
• Approval workflows

• Execute unit testing and support SIT/UAT cycles
• Assist in defect triage and resolution
• Support cutover planning inputs for work-related data migration

Hybrid Agile Orchestration

• Participate in sprint ceremonies and backlog refinement
• Convert design decisions into actionable user stories
• Coordinate cross-stream dependencies (Asset, Finance, OFS, Construction, etc.)
• Track configuration changes across releases
• Support release-level readiness assessments

Stakeholder Engagement & Operational Alignment

• Facilitate focused sessions with field operations, planners, and supervisors
• Ensure alignment with utility operational best practices
• Support development of training scenarios and job aids
• Assist in validation of end-to-end work execution flows

🔺Info Request🔺

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