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Remote or New York, New York
•
5d ago
The Salesforce Development Lead (CTI) serves as both a solution lead and a hands-on developer for the CTI workstream within the NYL Salesforce & Agentforce program. This position is responsible for end-to-end technical design, development, and delivery of telephony integrations for Salesforce Service Cloud and Agentforce, while providing leadership across solution architecture and team coordination. Key Responsibilities Solution Leadership Own the CTI solution direction within Salesforce (Servi
Easy Apply
Contract, Third Party
Depends on Experience
