Systems Analyst

job summary:

Advanced analytical skills to assess current-state processes, identify gaps, and recommend solution improvements.

Ability to work with modern technology concepts such as APIs, integrations, cloud-based platforms, and data flows.

Strong communication and facilitation skills to align stakeholders, engineers, vendors, and delivery partners.

Ability to define, document, and support eligibility file requirements, certificate processes, data exchanges, and vendor implementation procedures.

Ability to balance multiple initiatives and adapt to shifting priorities while maintaining transparency and predictability.

location: Durham, North Carolina

job type: Contract

salary: $57 - 58 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

• Senior-level experience as a Systems Analyst or Business Analyst supporting enterprise technology platforms in regulated environments.
• Proven ownership of requirements definition, solution analysis, and delivery coordination across complex initiatives.
• Experience working closely with Benefits, HR, Risk, Compliance, Corporate Services, or vendor management organizations.
• Strong understanding of system development lifecycles, from planning and analysis through implementation and release.
• Experience coordinating delivery activities such as dependency management, milestone planning, and release readiness.
• Working knowledge of data privacy, records retention, security, and compliance requirements applicable to Benefits systems, eligibility data, and vendor integrations.
• Experience supporting vendor-hosted or SaaS solutions and system integrations.
• Experience supporting new vendor implementations, including certificates, eligibility files, process documentation, data validation, and implementation readiness.

qualifications:

Ability to lead planning and coordination activities, including scope definition, sequencing of work, dependency identification, and risk management.

Strong execution and delivery management skills, tracking progress, managing issues, and supporting on-time delivery of commitments.

Ability to translate business and operational needs into detailed requirements, user stories, acceptance criteria, and implementation documentation.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.