Partner & Onboarding Mgr

Salary Range: $92,700 - $127,600

Job Posting End Date: January 30, 2026

We've Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all...The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for Diversity and as one of World's Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there's a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
• If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Subject matter expert on Tier One products and portals.

• Excellent communicator with the ability to deliver complex information.

• Ability to communicate internally and externally with senior level executives.

• Knowledge of new product and market segment development (preferred).

• Advanced problem resolution skills.

• Demonstrated success with effectively working with technical managers and managing schedules.

• Ability to develop and implement marketing strategies utilizing advertising, tools, collateral, analytics, etc.

• Ability to understand research implications and apply to value propositions, positioning and creative briefs.

• Strong project management skills and proven ability to manage multiple diverse projects at any given time.

• Ability to collaborate and work effectively with colleagues in variety of marketing and sales disciplines.

Education & Experience Required

• Bachelor's Degree in Business Administration, or a related field
• 6 years of professional job-related work experience
• Experience with external facing sales accounts

Or an equivalent combination of education and experience

Travel

Less than or equal to 25%

Principal Duties & Responsibilities

• Assists in developing long-range strategic plans, advises, consults, and coordinates activities with division management, internal departments and external customers.

• Responsible for scoping complexity of integrations and coordinating all activities internally including contracts, technical integration, customer readiness, and launch plans.

• Works with service providers and management on high profile launches, managing department documentation, and working with other functional groups to implement new workflows, processes, and efficiencies.

• Conducts due diligence and risk assessments on prospective partners; facilitates exploratory conversations with internal business units such as actuarial, IT, compliance, product development, and operations to determine feasibility of the partnership. Requests product/process exceptions as needed; facilities conversations between Aflac business units and the prospective partners.

• Conducts internal kick-off meetings for onboarding new partners; identifies champions and defines roles and responsibilities; develops onboarding project plan and communicates expectations and progress; works with partner to establish launch date and ensures an on-time launch.

• Provides support ensuring that Aflac products are aggressively and competitively positioned through all alternative distribution channels; assists with the development of strategies and plans to grow the business; develops selling models to optimize sales results.

• Works with marketing communications to design effective programs and campaigns; supports the design and development of programs to execute market strategy; coordinates the development of solutions and tools to address the needs of partner distribution opportunities.

• Compiles statistics, evaluates data, forms conclusions, and presents partnership performance recommendations to leadership. Stays abreast on technical product-related knowledge and general sales techniques and trends; prepares summaries of important trends for leadership; proactively consults with and influences a variety of constituents based on strategies and actual performance.

• Responsible for driving speed-to-market for new distribution partners by working internally and cross-functionally to identify bottlenecks in current processes and develops solutions.

• Seeks to continually improve partner onboarding processes and reduce overall onboarding time; responsible for on time delivery and within budget.

• Works cross functionally with Sales, IT, Internal Operations and other functions as needed, and provides leadership in creating and implementing new programs, systems, initiatives, and training for new market segments and channels.

• Provides work direction and general business project management across the division, including scheduling, work assignments, and reviewing efforts for assigned partners or initiatives to ensure on time and on budget delivery.

• Indirectly leads Partner Support Coordinators in a matrix environment for accounts under management.

Total Rewards

The salary range for this job is $92,700 - $127,600. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you'll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.