Role: Oracle WACS Work Management Business Analyst (R2)
Location: Remote
Role Overview
The Oracle WACS Work Management Business Analyst supports functional design, configuration, and build activities for Oracle Work and Asset Cloud Service (WACS) Work Management capabilities within a utilities transformation program.
This role is hands-on in defining work order lifecycle processes, activity structures, resource requirements, scheduling integration, and cost tracking while orchestrating cross-functional coordination within a hybrid agile model.
The analyst supports electric and gas operational work processes including corrective, preventive, construction, and emergency work.
Key Responsibilities
1. Functional Design & Process Modeling
- Support detailed functional design for WACS Work Management including:
- Work order types (Corrective, Preventive, Inspection, Construction)
-
- Activity structures (Activities vs Tasks in WACS terminology)
-
- Work order statuses and lifecycle controls
-
- Work priority and work classification frameworks
-
- Labor, crew, and resource requirements
-
- Cost tracking and charge account structures
- Translate workshop outcomes into:
- Functional Design Documents
-
- RICE object documentation
- Validate integration touchpoints with:
- Oracle Field Service (OFS)
2. Configuration & Build Support
- Support configuration of:
- Work order types and templates
-
- Status transitions and controls
-
- Work definitions and preventive maintenance schedules
- Execute unit testing and support SIT/UAT cycles
- Assist in defect triage and resolution
- Support cutover planning inputs for work-related data migration
3. Hybrid Agile Orchestration
- Participate in sprint ceremonies and backlog refinement
- Convert design decisions into actionable user stories
- Coordinate cross-stream dependencies (Asset, Finance, OFS, Construction, etc.)
- Track configuration changes across releases
- Support release-level readiness assessments
4. Stakeholder Engagement & Operational Alignment
- Facilitate focused sessions with field operations, planners, and supervisors
- Ensure alignment with utility operational best practices
- Support development of training scenarios and job aids
- Assist in validation of end-to-end work execution flows
Ideal Candidate Profile
- Experience with Oracle WACS / Oracle Work Management / Oracle EAM
- Utilities work management experience (electric and/or gas)
- Understanding of work order lifecycle, crew management, and cost tracking
- Experience supporting hybrid agile transformation programs
- Hands-on configuration and testing experience
Never miss an opportunity! Create an alert based on the job you applied for.
