SunPass Program Lead
Boca Raton, FL, US • Posted 2 days ago • Updated 2 days ago
PSR Associates, Inc.
Dice Job Match Score™
👾 Reticulating splines...
Job Details
Skills
- SUNPASS PROGRAM LEAD
- PRODUCT ENGINEERING
- OPERATIONS MANAGEMENT
- PROJECT MANAGEMENT
- AGILE METHODOLOGIES
- PRODUCT DEVELOPMENT
Summary
SunPass Program Lead Position Description
We are seeking a SunPass Program Lead to join our team. The selected candidate will work onsite in Boca Raton, FL alongside the project team.
Summary:
Responsible for managing the lifecycle of SunPass products, solutions, and applications, ensuring they meet business requirements and align with the SunPass Operations roadmap. Oversees product development activities, reporting standards, and operational governance while coordinating with cross-functional teams to deliver high-quality, customer-focused solutions. Acts as a liaison between SunPass Operations, Toll Operations leadership, and technical teams to ensure timely delivery, continuous improvement, and compliance with established standards.
Experience:
- A minimum of 7 years of tech industry, product engineering, operations, technology integration, or other related work experience.
Essential Duties & Responsibilities:
1. Product Development & Delivery
- Manages research and development activities related to the design, enhancement, and qualification of SunPass products and solutions.
- Works with cross-functional teams to ensure fulfillment of product requirements and transition products from development to commercialization.
- Assists in determining product delivery and deployment schedules for new releases, feature updates, and maintenance cycles.
- Acts as a technical consultant to the SunPass Operations team, leading testing and evaluation of innovative technologies.
- Ensures technology and product specifications align with SunPass business objectives.
- Oversees product delivery, managing schedules and tasks related to all aspects of product development.
- Develops and maintains a centralized inventory of SunPass products, solutions, and applications.
- Captures and tracks SunPass Operations initiative updates in compliance with reporting standards.
- Monitors input from all business units to ensure products meet functional and performance requirements.
- Identifies opportunities for improvement and lifecycle replacement needs; prepares documentation and summaries for leadership visibility.
- Collaborates with Toll Operations Business Intelligence team to develop dashboards and reporting tools for program performance monitoring.
- Ensures Standard Operating Procedures (SOPs) are created and maintained, establishing a lifecycle process for updates.
- Gains detailed knowledge of all facets of SunPass Operations to support decision-making and implementation of initiatives.
- Serves in times of emergency to support state response efforts and ensure continuity of operations.
- Performs other duties as assigned
Education:
- Bachelor’s or master’s degree in computer science, Information Systems, Business Administration, Operations Management, Project Management or another related field. Or equivalent work experience.
*** Please note that any false information on your resume or application could lead to the offer being withdrawn or even termination after hire.***
- Dice Id: 10115826
- Position Id: 26-00061
- Posted 2 days ago
Company Info
Our People
PSR deeply values the exceptional consultants we place, selecting only those who bring top-tier skills, professionalism, and adaptability to every assignment. Our experienced management team is hands-on in matching talent with opportunity, ensuring each consultant thrives and delivers meaningful impact. At PSR Associates, our success is tied to the success of our clients and consultants. We provide unwavering support, resources, and a collaborative environment to help them excel. More than just a services and staffing firm, we are a dedicated partner, committed to building lasting, impactful relationships.
Our Clients
Our clients—whether in the commercial or federal space—are at the heart of everything we do. As a Certified Service-Disabled Veteran Owned Small Business (SDVOSB) and Certified Minority Business Enterprise (MBE), we are committed to earning and maintaining trust by delivering top-quality services, and expert consultants who bring both skill and professionalism. Our success is tied to theirs, driving us to go above and beyond. At PSR Associates, we don’t just serve clients—we build lasting partnerships founded on trust, reliability, and excellence.
Our Culture
At PSR Associates, our culture is the foundation of our success. We foster a supportive, inclusive environment where every team member is valued, respected, and encouraged to grow. Open communication, professional development, and mentorship are at the heart of how we empower our employees.
We also prioritize work-life balance, recognizing that happy, healthy team members are our greatest strength. Our close-knit, collaborative atmosphere feels more like family, and the positive feedback we receive from our team inspires us to continually nurture a workplace where people thrive.
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