CANNOT ACCEPT SPONSORSHIP OR SUBVENDOR CANDIDATES AT THIS TIMEDescriptionHybrid- 4 days a week onsite
2 positions:
- 1st role is focusing is Billing and Mobile features
- 2nd role is focused is Technical Troubleshooting/Ticketing and Order/Installation Status. A plus for the 2nd role is someone with Salesforce experience (configuring SF and SF data, not a front end user) since their order/installation data comes from SF integration but that's not a deal breaker.
The Business Analyst supports Product Managers by helping define business needs, gather and document requirements, and analyze digital product performance to accelerate discovery and delivery of new website features. This role works closely with Product Managers, Product Owners, technology teams, operations partners, and other stakeholders to document use cases, evaluate current-state experiences, identify trends and gaps, and provide data-driven insights that inform product decisions and enhancements. The ideal candidate has a foundational understanding of agile development, digital customer experiences, and business process analysis.
Major Duties and Responsibilities
Partner with Product Managers, Product Owners, and business stakeholders to gather, analyze, and document business, functional, and reporting requirements for digital product functionality.
Analyze current-state and future-state workflows, use cases, and business processes; identify gaps, root causes, and opportunities to improve efficiency, accuracy, and user experience.
Build and maintain strong working relationships with cross-functional stakeholders; lead meetings to gather information, align on requirements, clarify priorities, and drive shared understanding of business needs, risks, and next steps.
Compile, analyze, interpret, and present data from multiple sources to identify trends, usage patterns, operational issues, customer behavior, and opportunities for product and process improvement.
Monitor and analyze reports, dashboards, KPIs, and ad hoc data to evaluate product performance, customer experience, operational outcomes, and business metrics, and provide insights to support decision-making and continuous improvement.
Use AI-enabled analytical tools, where appropriate, to support large-scale data review, pattern identification, anomaly detection, and summarization of insights.
Contribute analytical support for evaluating enhancements, defects, and production issues, including assessing business impact, trends, and priorities.
Create business documentation including process maps, requirements documents, data definitions, gap analyses, summaries, and implementation support materials.
Perform other duties as requested.
Job Type & LocationThis is a Contract position based out of Greenwood Village, CO.
Pay and BenefitsThe pay range for this position is $50.00 - $65.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a hybrid position in Greenwood Village,CO.
Application DeadlineThis position is anticipated to close on May 6, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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