We are partnered with a company focused on building and optimizing enterprise business systems through the Microsoft Dynamics 365 ecosystem. Their technology team develops scalable CRM solutions that streamline sales operations, automate business processes, and improve data visibility across the organization. The environment is highly collaborative, with developers working closely alongside business analysts, stakeholders, and IT leadership to deliver impactful, business-critical applications and integrations.
This role focuses on the design, development, customization, and support of Dynamics 365 CRM solutions, primarily within the Sales module of the platform. The ideal candidate will have strong experience with Dynamics CRM customization, plugin and workflow development, integrations, and troubleshooting within enterprise environments. This position requires both hands-on development expertise and the ability to partner cross-functionally to translate business requirements into technical solutions.
Key Responsibilities
Design, develop, and implement custom Dynamics 365 CRM solutions including plugins, workflows, and integrations with external systems (35%)
Configure and customize Dynamics 365 CRM environments including forms, business processes, workflows, and automation tools (20%)
Develop and maintain integration solutions between Dynamics 365 CRM and other Microsoft applications to ensure seamless data flow and process automation (15%)
Provide ongoing third-level application support, troubleshoot complex system and user issues, and optimize CRM system performance (15%)
Collaborate with business analysts, project managers, and stakeholders to define technical requirements and deliver scalable CRM solutions (10%)
Create and maintain technical documentation including unit testing procedures, technical specifications, and system flow diagrams while providing peer code reviews and status updates to IT leadership (5%)
Qualifications
5+ years of experience developing and supporting Microsoft Dynamics 365 CRM applications
Strong expertise in Dynamics 365 CRM customization, configuration, and development
Experience developing plugins, custom workflows, and integrations within the Microsoft ecosystem
Hands-on experience with Power Platform, automation tools, and CRM business process configuration
Strong troubleshooting, debugging, and performance optimization skills
Experience creating technical documentation, testing procedures, and system flow diagrams
Ability to work cross-functionally with technical and non-technical stakeholders
Strong communication skills and ability to operate in a collaborative environment
The Offer
Competitive base salary + bonus potential
Comprehensive benefits package including medical, dental, and vision coverage
Opportunity to work on enterprise-scale CRM and integration initiatives
Collaborative team environment with exposure to business-critical systems and modernization efforts
Career growth opportunities within a highly visible IT organization
Work Authorization: Candidates must be authorized to work in the U.S. without current or future sponsorship.
LI-SV1
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10105282
- Position Id: 878047
- Posted 23 hours ago
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