Content Operations Manager

About Us:

Established in 1997, PruTech is committed to innovative problem-solving, solution creation, and fostering strong client partnerships. Serving a diverse array of industries, from government to finance, retail, and manufacturing, PruTech operates from strategic locations including New York City, Washington DC, North Carolina, and boasts a nearshore office in Mexico City and multiple offshore offices in India.

With over two decades of experience in Information Technology and system integration, PruTech offers a comprehensive suite of services to meet evolving technological needs:

• Project-based system integration
• Custom software solutions
• Package implementations
• Consulting and advisory services
• Big data and analytics
• Nearshore and offshore services

At PruTech, we are dedicated to shaping the future of technology and driving success for our clients through innovative solutions and strategic partnerships.

Role: Salesforce Developer

Location [Hybrid]: Indianapolis, IN or Newark, NJ

Duration: 6-month contract to hire

What You'll Contribute
You will use your declarative and custom development skills as member of one of our scrum teams to manage and enhance our Agent and Customers Salesforce solutions that are built on Financial Service Cloud and Experience Cloud and possibly work on Chat and other integrations. You may also be asked to investigate how certain platform capabilities can help empower our business to achieve their business imperatives. The features and stories you deliver have a direct impact on our ability to achieve our business objectives for a given release and deliver value for our customers. As a Salesforce Developer at Sallie Mae, you will be placed on one of our agile scrum teams within a specified release train. This position will report to the Director of Engineering for Salesforce Development.

What You'll Do

• Contribute to development to fulfill business requirements to enhance the Salesforce platform using Apex, Lightning Components (Aura and LWC), Visualforce & Lightning pages, and configurative and declarative development using Flow/Custom Metadata / etc.
• Integrate 3rd party applications such as Amazon Connect, Live Vox, or other applications as necessary.
• Test and debug code and integrations and contribute to technical documentation.
• Troubleshoot production issues and implement fixes.
• Use your Salesforce knowledge to leverage the latest design patterns, principles, and technology.
• Utilize ADO to manage and deliver code through pipeline to production. This candidate should have a good understanding of working in ADO, pipelines, and ADO deployments.

What You Have
Minimum education, skills, and experience required.

• Bachelor s Degree Information Technology/Computer Technology or related field and/or equivalent work
• 6+ Years overall development experience with a good foundation in OOP
• 4+ Years hands on Salesforce development experience on mid to large enterprise implementations
• Good product knowledge of Sales, Service and Experience Clouds
• Proficiency with Apex, Visualforce, Lightning Web Components (Aura and LWC), SOQL,
• Proficiency in HTML, CSS, JavaScript, SOAP and REST web services
• Proficiency with modern IDEs (VSCode, IntelliJ) and SCM tools (Git, SVN)
• Experience with relational databases, data modeling, and SQL
• Proficiency with Agile, Scrum, or other iterative development methodologies
• Ability and desire to learn new technologies and development tools.
• Desire to work in a highly collaborative, fast-paced environment as part of a team of like-minded developers.

Preferred: Indicate nice to haves regarding education, skills, and experience.

• Salesforce Unit and Automated Testing experience using JEST and Robot frameworks.
• Experience with Salesforce data tools such as Data Loader
• Experience with CI/CD tools and the Salesforce CLI (SFDX)
• Experience with Python
• Familiarity with developing on other cloud platforms, such as Microsoft Azure or Amazon Web Services
• Experience with CMS systems such as Adobe Experience Manager a plus

Salesforce certifications are preferred:

• Salesforce Certified Platform Developer I
• Salesforce Certified App Builder
• Salesforce Certified JavaScript Developer I
• Salesforce Certified Administrator

PruTech abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.