District Integration & Support Engineer (Systems Engineer I) - 61161120

Lexington, SC, US • Posted 1 day ago • Updated 8 hours ago
Full Time
On-site
USD $58,854.00 - 105,978.00 per year
Fitment

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Job Details

Skills

  • Preventive Maintenance
  • Project Management
  • Performance Management
  • Collaboration
  • Regulatory Compliance
  • System Integration
  • Educational Technology
  • Process Improvement
  • Operational Efficiency
  • Customer Support
  • Systems Analysis
  • Client/server
  • Systems Design
  • Data Entry
  • Research
  • Publishing
  • Training
  • Knowledge Sharing
  • Technical Writing
  • Knowledge Base
  • Security Controls
  • Information Technology
  • Root Cause Analysis
  • Data Validation
  • Microsoft Exchange
  • Data Integration
  • MuleSoft
  • Talend
  • Salesforce.com
  • Technical Training
  • Documentation
  • Data Governance
  • Data Quality
  • Analytical Skill
  • Problem Solving
  • Conflict Resolution
  • Attention To Detail
  • Customer Service
  • Management
  • Health Care
  • Professional Development
  • Telecommuting
  • Health Insurance
  • Insurance
  • Life Insurance
  • Recruiting
  • Law Enforcement
  • SLED
  • Computer Science
  • SAP BASIS
  • SQL
  • Writing
  • Data Structure
  • Scripting
  • Python
  • Data Processing
  • API
  • Version Control
  • Git
  • SAP FI
  • Information Systems
  • Cloud Computing
  • Data Warehouse
  • Snow Flake Schema
  • Amazon Redshift
  • Microsoft Azure
  • Extract
  • Transform
  • Load
  • Apache Airflow
  • Business Intelligence
  • Visualization
  • Reporting
  • Microsoft Power BI
  • Tableau
  • Workflow
  • Technical Support
  • LinkedIn
  • Social Media
  • Advertising

Summary

Salary: $58,854.00 - $105,978.00 Annually
Location : Lexington County, SC
Job Type: Time Limited - Full-Time
Job Number: 193704
Agency: Department of Education
Opening Date: 10/07/2026
Closing Date: 11/4/2026 11:59 PM Eastern
Class Code:: AM20
Position Number:: 61161120
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: TEC05
Hiring Range - Min.: $58,854.00
Hiring Range - Max.: $82,416.00
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Interested persons must complete a State Employment Application at Applications will not be accepted after the closing date. The South Carolina Department of Education does not accept faxed, mailed, or hand delivered applications.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities
The mission of the South Carolina Department of Education (SCDE) is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential.
Job Purpose:
The South Carolina Department of Education is seeking a District Integration & Support Engineer to serve as a hands-on, technically skilled member of the team. This role blends the capabilities of a forward-deployed engineer such as building integrations, writing automation and integration code to automate repetitive work, and solving complex data and systems problems, with the responsiveness of a front-line support engineer who answers calls and tickets, walks districts through resolution steps, and delivers training where it is needed.

You will work across pre-K-12 student information systems, educational technology platforms, and data-exchange processes (including Ed-Fi and rostering), diagnosing issues that span district data entry, system configuration, application dependencies, vendor systems, and integrated applications. You will write and maintain automation and integration code, troubleshoot and resolve operational issues, and turn recurring, manual support tasks into reliable, repeatable processes. Equally important, you will engage directly with district staff and vendors clearly, patiently, and professionally as the technical face of the team.

The ideal candidate is comfortable moving between the terminal and the phone: writing SQL and Python one hour, leading a district troubleshooting call the next, and building a training walkthrough the same afternoon. You bring genuine technical depth, a service orientation, and the initiative to improve the systems and processes you support.

This role collaborates with SCDE IT teams, as well as district technology staff and vendors, to ensure all work meets SCDE governance, security, and compliance requirements.
Responsibilities:
Systems Integration & Data Exchange - Support and maintain integrations across educational technology systems, including rostering and information-exchange processes. Assist districts with routine data processing, publishing, and synchronization, and monitor system status, processing queues, dependencies, and error-reporting tools.

Automation & Process Improvement - Identify repetitive support and operational activities suitable for automation and build solutions that reduce manual effort. Write production-quality SQL and Python, use version control (Git), and follow code and security standards. Participate in proof-of-concept projects involving automation, process simplification, and operational efficiency, and recommend improvements that strengthen customer support services.

System Analysis & Development - Independently analyze, develop, test, implement, and maintain moderately complex web, client-server, and/or cloud-based solutions that support district operations. Modify software and configurations, develop tooling for monitoring and reporting, and consult with IT staff on system design, performance, and feasibility.

District Support & Ticket Response - Serve as a technical contact for districts participating in SCDE-supported services. Respond to calls and tickets promptly, diagnose issues, and drive them to resolution. Participate in support calls with districts, vendors, and SCDE staff, and document findings and resolutions clearly.

Troubleshooting & Root-Cause Analysis - Determine whether issues originate from district data entry, system configuration, application dependencies, data-exchange processes, vendor systems, or other integrated applications. Research data-validation errors and operational issues, analyze dependency chains that block processing of records and transactions, and investigate missing or inaccurate student, staff, course, section, and school information across connected systems.

Training & District Enablement - Walk district staff through resolution steps, publishing and synchronization activities, and best practices. Develop and deliver training, walkthroughs, and documentation that help districts operate confidently and reduce repeat issues. Document escalation paths and recommended solutions for recurring problems.

Documentation & Knowledge Sharing - Prepare clear technical documentation, runbooks, troubleshooting guides, and knowledge-base articles. Categorize and track common data-quality problems so the team and districts can resolve them faster over time.

Data Confidentiality & Security - Work with sensitive student data while maintaining confidentiality and security controls. Follow all SCDE IT policies, data-classification standards, and regulatory requirements (FERPA, etc.). Access and responsibilities are governed by district participation and SCDE security procedures. Perform other duties as assigned.

This position is located in the Office of Information Technology.
Minimum and Additional Requirements
A bachelor's degree in computer science or related field and experience in computer system development and modification in either an on-premises, cloud-based, or hybrid environment. Relevant experience may substitute for the bachelor's degree on a year-for-year basis.
Preferred Qualifications

Preferred Qualifications:
Working proficiency in SQL: writing queries, investigating data issues, and understanding relational data structures.

Hands-on scripting or development experience in Python (or a comparable language) for automation, data processing, and API integration, using version control (Git).

Demonstrated troubleshooting and root-cause-analysis skills across multiple systems, platforms, and vendors.

Familiarity with the Ed-Fi data standard and K-12 student information systems (PowerSchool, Infinite Campus, etc.).

Experience with rostering, data validation, and information-exchange processes between educational systems.

Experience with cloud data warehousing (Snowflake preferred, or Redshift, BigQuery, Azure Synapse).

Experience with data-pipeline or workflow-automation tools (Apache Airflow, dbt, Prefect, or equivalent).

Experience building BI/visualization or self-serve reporting solutions (Power BI, Tableau, Looker, Superset, or similar).

Experience with data integration or API platforms (MuleSoft, Talend, or similar) and with Salesforce.

Experience delivering technical training, walkthroughs, or documentation to non-technical stakeholders.

Experience automating workflows or providing technical support in educational or government environments.

Familiarity with data governance, data-quality frameworks, and managing sensitive data in production systems.

Strong analytical and problem-solving skills and attention to detail.

Strong customer-service orientation with the ability to communicate clearly with both technical and non-technical audiences, in writing and by phone.

Ability to work independently, follow established procedures, and manage multiple concurrent support requests.
Additional Comments
As a part of a generous compensation package, we offer comprehensive benefits that include generous paid time off, preeminent health care benefits, professional development opportunities, pension, a 401(k), and a hybrid work schedule with opportunity for remote work.

The South Carolina Department of Education offers an exceptional benefits package that includes:

  • Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
  • 15 days annual (vacation) leave per year.
  • 15 days sick leave per year.
  • 13 paid holidays.
  • State Retirement Plan and Deferred Compensation Programs.

ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed in lieu of the application. I have read and acknowledge the above statement.
  • Yes
  • No

02

I understand that a criminal record investigation will be conducted prior to employment being offered by the South Carolina Department of Education. My personal identifying information will be processed through the South Carolina Law Enforcement Division (SLED).
  • Yes
  • No

03

Do you have a bachelor's degree in computer science or related field and experience in computer system development and modification in either an on-premises, cloud-based, or hybrid environment? Relevant experience may substitute for the bachelor's degree on a year-for-year basis.
  • Yes
  • No

04

Do you have working proficiency in SQL: writing queries, investigating data issues, and understanding relational data structures?
  • Yes
  • No

05

Do you have hands-on scripting or development experience in Python (or a comparable language) for automation, data processing, and API integration, using version control (Git)?
  • Yes
  • No

06

Do you have familiarity with the Ed-Fi data standard and K-12 student information systems (PowerSchool, Infinite Campus, etc.)?
  • Yes
  • No

07

Do you have experience with cloud data warehousing (Snowflake preferred, or Redshift, BigQuery, Azure Synapse)?
  • Yes
  • No

08

Do you have experience with data-pipeline or workflow-automation tools (Apache Airflow, dbt, Prefect, or equivalent)?
  • Yes
  • No

09

Do you have experience building BI/visualization or self-serve reporting solutions (Power BI, Tableau, Looker, Superset, or similar)?
  • Yes
  • No

10

Do you have experience automating workflows or providing technical support in educational or government environments?
  • Yes
  • No

11

How did you hear about this position?
  • Careers.sc.gov
  • Indeed.com
  • LinkedIn
  • Social Media/Advertising
  • Other (please specify below)

12

If you answered "other" in the question above, please specify where you heard about this position below.
Required Question
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 80101617
  • Position Id: dfece848b3378753f492fa2473303ffc
  • Posted 1 day ago
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