DMS Engineer
Hybrid in Chicago, IL, US • Posted 1 day ago • Updated 1 day ago
Complete Staffing Solutions
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Job Details
Skills
Summary
The DMS Engineer is responsible for the administration, maintenance, optimization, and support of the firm’s NetDocuments document management system. This role focuses on ensuring the stability, performance, and scalability of NetDocuments services, including the execution and monitoring of Toolkit jobs, configuration management, integrations and lifecycle management. The engineer will also leverage Litera CAM to manage user provisioning, entitlements, and workspace governance. The ideal candidate brings strong technical expertise, problem-solving capabilities and a commitment to delivering secure, efficient, user-focused solutions.
Duties and Responsibilities
- Serve as the subject matter expert for NetDocuments, including configuration, integration, testing, debugging, and implementation.
- Monitor all components of the NetDocuments environment for performance, availability, and stability.
- Manage and maintain NetDocuments components such as ndOffice and ndMail.
- Support integrations across Office, ndOffice, ndMail, workflow systems and other applications.
- Oversee and execute NetDocuments Toolkit jobs.
- Troubleshoot Toolkit job issues, optimize performance, validate logs, and coordinate remediation as necessary.
- Monitor CAM logs and ensure successful synchronization with NetDocuments and other integrated systems.
- Develop automation scripts and workflows to streamline DMS operations and reduce manual processes.
- Assist with data migrations, metadata reconciliation, and legacy system decommissioning when applicable.
- Monitor, troubleshoot and resolve DMS application issues.
- Primary contact with NetDopcuments and other vendors as appropriate to resolve problems and define the Firm’s roadmap for document management.
- Provide off-hours support for DMS Applications issues on a rotating basis. Be able to respond to calls within ½ hour and access the system within 1 hour.
- Other duties as assigned.
Qualifications
Education and/or Experience:
Required:
- A minimum of 7 years of direct engineering, implementation and administration experience with NetDocuments.
- A minimum of 5 years of experience working in the Windows Server Environment
- A minimum of 5 years of SQL Server experience.
- A minimum of 5 years Toolkit experience.
Preferred:
- Bachelor’s degree in computer science or related filed.
- Experience administering Litera CAM.
Other Skills and Abilities:
The following will also be required of the successful candidate:
- Strong organizational skills
- Strong attention to detail
- Good judgment
- Strong interpersonal communication skills
- Strong analytical and problem-solving skills
- Able to work harmoniously and effectively with others
- Able to preserve confidentiality and exercise discretion
- Able to work under pressure
- Able to manage multiple projects with competing deadlines and priorities
- Dice Id: 10529939
- Position Id: 34078
- Posted 1 day ago
Company Info
About Complete Staffing Solutions
We understand that the job search process can be daunting, and we are dedicated to alleviating the stress and uncertainty that often accompanies it. Our approach is centered on a comprehensive understanding of both your skills, qualifications, and aspirations, as well as the specific needs and culture of the companies we collaborate with.
To begin with, we prioritize building strong relationships. By taking the time to listen and understand their career goals, preferences, and personal values, we can better align them with opportunities that resonate with their professional journey. This personalized approach allows us to go beyond a simple match of skills and job requirements; we aim to connect individuals with positions that align with their long-term aspirations and cultural fit.
We take into consideration many factors, from technical skills and experience to soft skills and cultural fit, ensuring that when we present to you to prospective employers you are not just qualified but are also likely to thrive in a new role. This commitment to precision in our matchmaking sets us apart, offering a more nuanced and effective approach to recruitment.
Finally, our dedication extends to providing ongoing support for both you and our clients. We don’t consider our job done once a match is made; instead, we foster relationships that go beyond the hiring process. This commitment to the success and satisfaction of both parties ensures that our candidates not only find a job but also embark on a fulfilling career path, while our partner companies benefit from employees who contribute positively to their organizational goals. In essence, our commitment to finding the perfect job match is a holistic and enduring process that prioritizes the long-term success and satisfaction of both candidates and employers alike.
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