IT End-User Support

Manor, TX, US • Posted 1 day ago • Updated 6 hours ago
Contract W2
12 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • “white-glove” executive level support
  • end-user support
  • Computer Hardware
  • Software
  • Cisco Webex
  • Office 365
  • MS Teams
  • WebEx
  • ServiceNow

Summary

The worker will have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves software and hardware failures. Identifies network problems when they relate to personal (desktop or laptop) computers. Provides technical support, training, process creation, and leading various project efforts, and is an exceptional local leader and mentor to junior Technicians

 Minimum Yrs of Experience, Skills, and Qualifications      

4 Experience providing “white-glove” executive level support

5 Experience providing end-user support

5 Experience in supporting personal computer hardware and routine software installation

5 Experience troubleshooting IT hardware and peripherals in a enterprise environment

5 Experience support Microsoft Productivity tools such as Office 365 and MS Teams

4 Experience support video tele-conferencing solutions such as Cisco Webex

 Preferred Skills and Qualifications            

5 Experience creating technical knowledge articles

4 Experience utilizing ServiceNow in a support environment

5 Working in a multi-vendor environment for support operations

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: atitx
  • Position Id: 9061054
  • Posted 1 day ago
Contact the job poster
Kamalpreet Singh

Kamalpreet Singh

Business Development Manager @ Amer Technology, Inc
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