ServiceNow Analyst / BSA IT Asset Management
Full Time
No Travel Required
On-site
Depends on Experience
Fitment
Dice Job Match Score™
👾 Reticulating splines...
Job Details
Skills
- Asset Management
- Business Analytics
- IT Asset Management
- Reporting
- ServiceNow
- Software Asset Management
- hardware Asset Management
- SAM Pro
- HAM Pro
- ITAM
- ITIL
Summary
Position Title :: ServiceNow Analyst / BSA IT Asset Management (SAM Pro / HAM Pro)
Locations :: Phoenix AZ
Job Description:
Role Summary
Business Systems Analyst supporting IT Asset Management processes across software and hardware lifecycle, focusing on requirements, data analysis, and compliance reporting.
Key Responsibilities
- Gather and document requirements for:
- Software Asset Management (SAM Pro)
- Hardware Asset Management (HAM Pro)
- Map asset lifecycle processes:
- Request Procure Deploy Maintain Retire
- Support software compliance initiatives:
- License tracking
- Reconciliation
- Audit readiness
- Document integrations with tools like SCCM, Intune, Jamf, etc.
- Analyze asset and CMDB data for accuracy and completeness
- Work with procurement, finance, and security teams for requirement alignment
- Define reporting needs:
- License compliance
- Inventory accuracy
- Cost optimization
- Support UAT and validation of asset workflows
- Create documentation:
- Process flows
- Data models
- SOPs
Required Skills
- 5 8 years BA experience in IT / Infrastructure domain
- 3+ years ServiceNow ITAM (SAM/HAM)
- Strong understanding of asset lifecycle & CMDB
- Experience with data analysis (Excel/SQL preferred)
- Exposure to audit/compliance environments
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: swapps
- Position Id: 8951391
- Posted 8 hours ago
Create job alert
Never miss an opportunity! Create an alert based on the job you applied for.Similar Jobs
Hmmm, it looks like we aren't able to display any Similar Jobs here. Please check back later.
Search all similar jobs