Senior Vice President, Site Reliability Engineer

Job Description

We're seeking a future team member for the role of SVP. Site Reliability Engineer to join our Technology team. This role is located in Lake Mary, FL and Pittsburgh, PA.

In this role, you'll make an impact in the following ways:

Design and implement end-to-end observability (logs, metrics, traces) across distributed systemsBuild Observability & Monitoring

Integrate and optimize tools such as AppDynamics, Dynatrace, Grafana, and Splunk

Develop dashboards, alerts, and telemetry frameworks to provide real-time visibility

Identify gaps in monitoring and drive adoption of best practices

Drive Automation & Reduce Toil

Identify repetitive operational work and automate it using code and tooling

Build self-healing and auto-remediation solutions

Enable scalable, reliable processes through automation and engineering rigor

Improve operational efficiency across production environments

Support Production & Incident Triage

Troubleshoot and resolve complex production issues across distributed systems

Participate in incident management, triage, and root cause analysis

Improve monitoring and automation based on recurring incident patterns

Collaborate with support and engineering teams to improve system stability

Improve Reliability & Performance

Define and measure service health using SLIs/SLOs and key performance metrics

Identify system bottlenecks and reliability risks

Contribute to performance optimization and capacity planning

Provide input into system architecture to improve resilience and scalability

To be successful in this role, we're seeking the following:

9+ years of experience in Site Reliability Engineering, Software Engineering

Strong programming background in Java (preferred) or another modern language

Experience with at least one observability platform:

AppDynamics, Dynatrace, Grafana, or Splunk

Hands-on experience supporting and troubleshooting production systems

Strong analytical and problem-solving skills

Ability to identify inefficiencies and drive automation

Preferred Qualifications

Experience with distributed systems or microservices architectures

Familiarity with CI/CD pipelines and DevOps practices

Exposure to cloud platforms and/or Kubernetes

Experience scripting (Python, Bash, etc.) for automation

Knowledge of SRE concepts like observability, incident management, and reliability engineering

About Us

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here's a few of our recent awards:

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.