We're hiring a Technical MSP Manager for a full-time opportunity based in Reading, PA or Allentown, PA (hybrid) with a rapidly growing Managed Services Provider delivering enterprise-grade IT solutions to mid-market and SMB clients nationwide. This company specializes in modern infrastructure environments across Cisco and Fortinet networking, VMware virtualization, Microsoft Windows Server, Red Hat Linux, and Azure cloud technologies. If you're a hands-on technical leader who thrives in fast-paced environments and enjoys balancing architecture, escalation support, and team leadership, this role offers the perfect blend of strategy and execution.
Required Skills & Experience
7+ years of hands-on experience with Networking (routing, switching, firewalls)
5+ years working with Windows Server environments (2012-2019+)
Experience supporting and administering Red Hat Linux servers
Prior MSP experience required
3+ years of direct management experience (minimum 5-8 direct reports)
Strong escalation support experience (Tier 3/Architecture level)
Experience with virtualization technologies (VMware preferred)
Proven client-facing communication skills
Desired Skills & Experience
Azure or AWS cloud experience
Fortinet or Cisco certifications (CCNP, NSE preferred)
ITIL familiarity
Experience building KPIs and service delivery metrics
Automation or scripting (PowerShell, Bash)
What You Will Be Doing Daily Responsibilities
40% Hands-On (Escalations, Architecture, Complex Troubleshooting)
40% Management Duties (1:1s, mentoring, performance reviews, capacity planning)
20% Team Collaboration (Client meetings, cross-functional planning, strategy)
The Offer
Bonus eligible
You will receive the following benefits:
Medical, Dental, and Vision Insurance
Vacation Time
Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10105282
- Position Id: 867875
- Posted 19 hours ago