Desktop Support Engineer

Rocky Mount, NC, US • Posted 3 hours ago • Updated 3 hours ago
Contract Corp To Corp
Contract W2
Contract Independent
12 Months
Travel Required
On-site
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Desktop
  • Hardware
  • Imaging
  • ServiceNow
  • Migration
  • Troubleshooting

Summary

We are looking for an Expert Desktop Support Specialist to join our team on-site!
 

Position Details

  • Role: Desktop Support Specialist (Expert)
  • Location: Rocky Mount, NC
  • Work Arrangement: Onsite
  • Interview Process: Webcam Interview or In-Person

Key Responsibilities & Important Skills

  • Hardware & Software Setup: Install, image, and configure new computers, software, local/network printers, and peripherals.
  • Data Migration: Execute smooth user data and profile migrations during computer refreshes.
  • Service Desk & Incident Management: Manage and resolve technical incident tickets using ServiceNow.
  • Enterprise Infrastructure & Access: Collaborate with teams to assist with user directory/account management (Active Directory, NCID, Citrix, Email), file servers, and network reservations.
  • Troubleshooting: Diagnose complex hardware, software, peripheral, and network communication issues.
  • Documentation & Standards: Create and maintain standard operating procedures and technical processes.
  • Project Leadership: Lead technical projects, guide team efforts, and report project status to management.

Requirements

  • 7+ years of hands-on experience in desktop support, technical field activities, and hardware/software troubleshooting.
  • 7+ years of experience imaging computers, migrating user data, and configuring network printers.
  • 7+ years of experience working with ServiceNow or similar ticketing systems.
  • Strong written documentation and project coordination skills.
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91138038
  • Position Id: 12327-13875-1792505906
  • Posted 3 hours ago

Company Info

About Stellar Professionals LLC

Stellar Professionals LLC stands out in the industry, offering a distinctive fusion of over 15 years of seasoned Staffing professionals and a vibrant community of over 150,000 LinkedIn followers. Our AGILE Staffing services are tailored to assist businesses in finding the ideal talent for their projects. In contrast, our Client Acquisition Services are focused on securing more public/private sector projects. Our disruptive approach to staffing and business consulting, encapsulated in our motto 'Agility and Excellence,' truly sets us apart. Contact us today to explore how we can transform your business. Stellar Professionals has a proven track record of success, offering comprehensive capabilities and profound industry knowledge to help you tackle your organization's most intricate issues.

Since our establishment, we have consistently broadened our client base, with a burgeoning roster of returning and new clients each year. This steady expansion is a testament to the value and caliber of our services, instilling unwavering confidence in our potential clients. ​ Many remarkable people want to do something significant but different. With over 15 years of experience in the Talent Acquisition and Staffing industry, we found that Staffing agencies spend a lot of money on Business Development and recruitment activities with low ROI. Therefore, we at Stellar Professionals LLC develop an innovative, cost-effective solution to help you build great Business partnerships and increase revenue.

Stellar Professionals LLC is currently accepting resumes for a variety of positions. Please review the database of positions that we are seeking to fill and contact us for additional information about any specific opportunity.

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