Watch Officer

Arlington, VA, US • Posted 1 day ago • Updated 13 hours ago

Full Time

On-site

SAIC

Fitment

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Job Details

Skills

Enterprise Services
Service Level
Collaboration
Management
ROOT
Microsoft Office
Security Clearance
Security+
Reporting
Virtualization
Attention To Detail
Messaging
Oracle Management Server
VMware
Microsoft SCOM
ServiceNow
Prism
Splunk
DoD
Computer Science
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2610075

Location: Arlington, VA, US

Date Posted: 2026-03-10

Category: Information Technology

Subcategory: IT Sys Integration

Schedule: Full-Time

Shift: Rotating

Travel: No

Minimum Clearance Required: Top_Secret

Clearance Level Must Be Able to Obtain: TS/SCI

Potential for Remote Work: ORA_ON_SITE

Description

We are currently seeking an experienced Enterprise Computing Applications Monitoring Support (ECAMS) Watch Officer in support of 24/7/365 operations. This position is in Arlington, VA.

Shift Schedule:

Team C: 7 a.m.-7 p.m. Thursday - Saturday and every other Wednesday

Position Overview:

Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base.
Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate when necessary within Service Level Agreements.
Must be detail oriented and document all worked performed via appropriate ticketing/tracking system.
Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved.
Must be able to provide summary reports to both technical and non-technical individuals that address identification of the incident(s), steps taken resolve incident(s), and root cause of incident(s).
Must be proficient with Microsoft Office Suite
Perform Administrator functions, including creation, modification, and deletion of accounts across various systems.
Perform workstation and server patching and other duties as they apply to supporting Tier III initiatives.

Qualifications

TYPICAL EDUCATION AND EXPERIENCE: Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience.

Active TS clearance
Active DoD 8140 IAT Level II cyber certification (Security+) or better
Minimum 3 Years' experience in Tier III Support operations
Proficiency with Monitoring, Ticketing, Troubleshooting, and Reporting tools.
Hands on experience with Server Administrations including virtualization
Commitment to adapting and adhering to best practices
Attention to detail and professionalism

Desired:

Experience with Organizational Messaging Systems (OMS) and subsystems including AMHS,ECGS,ITS, and MCS
Hands-on experience with VMWare, SCOM, Aternity, ServiceNOW, Prism and Splunk
Active DoD 8140 IAT Level III certification
Bachelor's degree in Computer Science or related IT or technical field

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2610075
Posted 1 day ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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