Title: Business Analyst
Location: Charlotte, NC Hybrid (M-T)
Duration: Initial 6 Month Contract with Potential Extensions
Compensation: $40 - $49/hr w2
Work Requirements: , Holders or Authorized to Work in the U.S
Job Overview
The IT Business Analyst II independently performs routine to moderately complex business analysis activities in support of applications, enhancements, and production support. This role translates business needs into clear requirements, helps identify gaps and improvement opportunities, and coordinates with business stakeholders, product owners, developers, and testers to elicit and refine requirements, analyze processes and data, support prioritization decisions, and validate delivered solutions. The position is expected to manage assigned work with limited supervision, provide sound recommendations, and help ensure solutions are ready for build, test, and deployment.
Duties & Responsibilities
• Leads requirements elicitation for small to medium initiatives by facilitating discussions, analyzing business processes, identifying gaps, and translating needs into user stories, acceptance criteria, and supporting documentation
• Collaborates with product owners and delivery teams to refine backlog items, support prioritization decisions, define scope, and ensure requirements are understood and ready for design and development
• Analyzes source data, business rules, and process dependencies to support solution design, reporting needs, and operational improvements
• Coordinates and assists in User Acceptance Testing activities, including test planning, scenario development, execution support, defect triage, and validation of business outcomes
· Provides level 2 application support for assigned systems by investigating incidents, performing root cause analysis, documenting findings, recommending corrective actions, and partnering across business and IT teams to restore service and reduce recurring issues while demonstrating accountability, responsiveness, and a continuous improvement mindset
Knowledge, Skills, & Abilities
• Strong communication, facilitation, analytical, and problem-solving skills, with the ability to manage stakeholder conversations, present information clearly, and organize work and artifacts effectively
• Ability to resolve routine conflicts professionally and balance multiple priorities
• Experience with requirements management, process analysis, Agile delivery practices, testing, and basic data analysis
• Ability to work independently with limited supervision
• Develops working knowledge of three to four applications or related capabilities and a basic understanding of the business processes supported by the delivery team
Minimum Qualifications
• Bachelor's degree in business, information systems, computer science, or a related field, or equivalent practical experience
• 3 to 5 years of relevant experience in business analysis, systems analysis, process improvement, application support, or technology delivery
Preferred Qualifications
• Experience with Azure DevOps or Jira, process modeling, SQL or data querying, and Agile delivery preferred
About INSPYR SolutionsTechnology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
