Johnson Controls,a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as datacenters, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where itreally matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, weelevatecustomer performance,turn goals into real-world results andhelpmove society forward.
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What you will do
Johnson Controls is a leading provider of advanced refrigeration solutions, specializing in transcritical CO? systems for data centers and other high-demand environments. Our commitment to innovation and sustainability drives us to deliver cutting-edge technologies that meet the evolving needs of our clients.
We are currently seeking a Product Service Technician to support a variety of refrigeration products for the supermarket, cold storage, industrial refrigeration, and data center market. In this role, you will have the opportunity to communicate with JCI external customers, share your troubleshooting and technical expertise, as well as repair equipment and perform root cause analysis on systems.
This position is based at our facility in Waynesboro, PA. Candidates must be commuting distance to the facility, or able to relocate.
How you will do it
System Monitoring and Maintenance: Oversee the performance of transcritical CO? refrigeration systems, ensuring optimal operation and promptly addressing any issues.
Customer Support and Troubleshooting: Collaborate with customers and end-users to diagnose and resolve system malfunctions, providing clear guidance and solutions.
Warranty and Parts Management: Handle warranty claims and coordinate the replacement of parts as needed, maintaining accurate records and ensuring timely resolutions.
Technical Documentation: Utilize Salesforce and other tools to document cases, track support activities, and maintain comprehensive service records.
Communication: Engage with customers via email and other communication channels to provide updates, technical information, and support.
What we look for
Required
Education: Associates Degree
0-3 years of experience with refrigeration systems
Understanding of refrigeration principles and experience with control systems
and/or Permanent Resident
HIRING HOURLY RANGE: $30.00 - $40.00/hr (Hourly rate to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range, we encourage you to apply. Tosupport an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details, please visit the About Us tab on theJohnson Controls Careers site at ;/p>
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