Salesforce SME

RESPONSIBILITIES:
Kforce has a client that is seeking a Salesforce SME in Portland, OR.

Responsibilities:
* Salesforce SME will serve as the primary expert for Salesforce platform strategy, configuration, and optimization
* Design and implement scalable solutions across Sales Cloud, Service Cloud, and related modules
* Collaborate with business stakeholders to gather requirements and translate them into technical solutions
* Manage system integrations between Salesforce and other enterprise applications
* Ensure data integrity, security, and compliance within the Salesforce environment
* Develop and maintain workflows, validation rules, and custom objects
* Provide guidance on best practices for Salesforce development and administration
* As a Salesforce SME, you will lead user training and create documentation for processes and enhancements
* Monitor system performance and troubleshoot issues to maintain high availability
* Stay current on Salesforce releases and recommend new features to improve business processes

REQUIREMENTS:
* Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
* Salesforce certifications (Administrator, Advanced Admin, Platform App Builder, or Consultant) preferred
* 5+ years of hands-on Salesforce experience, including configuration and customization
* Experience with Salesforce integrations (APIs, middleware tools)
* Strong knowledge of Sales Cloud, Service Cloud, and Lightning components
* Proficiency in data management, security models, and governance within Salesforce
* Excellent problem-solving and communication skills; ability to work with cross-functional teams
* Familiarity with Agile methodologies and project management practices
* Ability to influence stakeholders and drive adoption of Salesforce best practices

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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